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Ideas and Feedback

Ideas and Feedback

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  1. Have a checkbox for permanently trust this device.

    2fa on a phone is completely redundant. If somebody steals my phone and hacks my password, then they instantly have access to my authentication app to access the atera app anyway. Not very well thought through and pointless having to do it even once a week.

    The only application I can possibly think of is an employee that leaves, in which case their access could be revoked through the portal anyway.

    29 votes

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    2 comments  ·  Security  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  2. I think if Customer / Client passwords had the option of selecting colour marking for passwords would be great for technicians to filter through for what they need.

    Or the option to add filters to the passwords section.

    1 vote

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    0 comments  ·  Security  ·  Admin →
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  3. Ability or script to change and domain admin password or add a domain admin user / password.

    3 votes

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    0 comments  ·  Security  ·  Admin →
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  4. The API allows, among other things, to retrieve information from conversations. If confidential data is stored in the conversations, it could be a serious cybersecurity issue (Password). API calls should be authenticated and, in my opinion, API calls should be restricted to only certain public IPs. As with the portal login, which has this option. We could even rely on the same IPs that are allowed to authenticate to the portal. Authentication + IPs = security

    0 votes

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    0 comments  ·  Security  ·  Admin →
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  5. 0 votes

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    0 comments  ·  Security  ·  Admin →
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