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354 results found

  1. Please add some type of security (SOC) management integration such as CyberRocket SOC.
    This will give you a huge edge on competition.

    5 votes

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  2. Would be great a timer when we could log out/when we have to go through 2FA

    1 vote

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  3. Integration with AlertOps or PagerDuty. This would allow notification by email, SMS, or phone call when a trouble ticket has been submitted in Atera. PagerDuty and AlertOps are used for on-call scheduling of technicians and for after normal business hours notification of new trouble tickets.

    1 vote

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  4. 5 votes

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  5. Integration to Microsoft Business Central. For example Customers, Invoices and Cost.

    4 votes

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  6. Integration with Thirdwall for setting / managing security policies
    https://third-wall.com/features/
    this is about the only feature i miss after moving from connectwise automate to atera

    2 votes

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  7. Integration with cloud provider Giacom. They do have an API I believe and integrate with other provides such as Datto. Would be great when ordering 365 licences etc if it could be done direct from the Atera console.

    2 votes

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  8. where is the data import feature, i thought this would have been a standard tool for just about any ticketing system

    1 vote

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  9. WHMCS Integrations

    Allow users to order services and even be able to pull reports off their services such as the audit report

    4 votes

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  10. BambooHR they provide (HR) human resources software to help employees

    2 votes

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  11. Add get option in API for timesheets.

    2 votes

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  12. Integration with SyncMonkey
    SyncMonkey is a documentation center much like ITGlue.
    SyncMonkey already syncs with Syncro.

    3 votes

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  13. Mission Control (https://www.missioncontrolnoc.com/) is a North American based help desk and NOC outsourcing service. They currently only support integrations with Syncro and Autotask. We would like to use their services but we don't want to switch to Syncro. It would be extremely helpful it this integration and others were made a priority.

    2 votes

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  14. 1 vote

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