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354 results found

  1. NEWT - Network discovery tool. It gives you all the information needed just after one scan. It also discovers the subnets

    1 vote

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  2. Integration MYOB = another accounting package. probably the biggest competitor with Xero in Australia.

    2 votes

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  3. I would love to be enable to sync SNMP and TCP device to IT GLUE. With current integration you can only sync server and computers because you need an MAC-adress for a device to be sync to IT GLUE. I would love to be enable to set own mac-adress or a random generated mac-address.

    30 votes

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  4. BrightGauge Intergration would be very helpful. It will allow CEO's and CISO's to see how their IT department is performing. Also we will be able to create custom report and gauges per customer to fit their needs.

    7 votes

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  5. Trend Micro's cloud-based offerings are easy to integrate into a tool like Atera and Trend Micro is one of the leaders in Zero-Day mitigations and Anti-Ransomware tools out there.

    29 votes

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  6. Hi, It would be interesting to add JumpCloud (https://jumpcloud.com) as an integration within Atera. Thank you.

    2 votes

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  7. Trend Micro has been a go to antivirus and cloud security suite for quite a long time. Bigger competitors of Atera such as Connectwise and Kaseya have Trend integrations.

    25 votes

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  8. Ability to connect to Anydesk without copying and pasting passwords. It would be nice if we can apply profiles to customers. For example, be able to set all endpoints to default to better performance and not to share sound.

    15 votes

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  9. I have third party security devices that send an email alert.
    I can instruct them to send those emails to my Atera "Auto-Generated Support Address" and this will create a ticket, but I would prefer to have an email address that triggers an alert with the email content as the alert description.
    An alternative would be to add an Alert Trigger to the the Atera API.

    1 vote

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  10. We would like to have a lexware financial office pro integration

    1 vote

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  11. Github integration for scripts to load this from public or private repositories. This way, other users can also comment / issues / version releases / pull request on scripts. Currently, scripts are checked before they are executed, in the event of errors you cannot give feedback or other users cannot see any feedback on scripting.

    15 votes

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  12. When calling [get /api/v3/devices/genericdevices] the fields IP and HOSTNAME are not included. The information is also not included when calling [get /api/v3/devices/genericdevice/{deviceId}].

    When we want to retrieve al list of genericdevice (the most commonly used method for monitoring devices), one of the most important information is the IP address.

    Can you please fix this?

    Thank you!

    3 votes

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  13. Integration with Microsoft LAPS
    To gain elevated access to a remote computer, the MS LAPS UI tool must be used to query the temporary password for that system. Once the password is known, it would be great to have it configured within the remote IT support tool to continue.

    7 votes

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  14. Having PDQ deploy instead of Chocolatey as a deployment option would be great!

    13 votes

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  15. Since Axcient is now supported by Atera, is there an idea in place to start allowing integrations with pre-existing Axcient accounts, instead of having to create a new account?

    2 votes

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  16. The Add-Ons Menu provides no useful information or dashboard, it can be moved elsewhere and accomplish the same task without being in the way of other more important features.

    1 vote

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  17. Atera can send agent names and serial numbers to ScalePad (formerly Warranty Master). ScalePad then looks up existing warranty information and offers their own warranty. Since this integration already exists, it would be awfully nice to have Atera read the warranty status and termination date and write those back to the agent details in Atera.

    16 votes

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  18. Lancom is a german based manufacturer for network eqipment.
    An integration with the Lancom Management Cloud would be fine.
    Sync devices, alerts and so on.

    6 votes

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  19. I want to be able to integrate applications like BeyondTrust or any other privilege management application into Atera. If a user needs elevated privileges to install a program, without admins having to remote in, I want a notification from the privilege app to be sent directly to Atera's Help Desk. I want to be able to communicate to the Customer through Atera to provide elevated privileges.

    5 votes

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  20. Integration with StorageCraft backup products.

    5 votes

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