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328 results found

  1. We are currently using Zomentum as a CRM but would love for it to connect to Atera. Zomentum connects to Connectwise & Autotask

    1 vote

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  2. Integration with StorageCraft backup products.

    5 votes

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  3. Hello,

    We use ISL Online for remote support, maybe to intergrate this also?

    Guy

    1 vote

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  4. Atera can send agent names and serial numbers to ScalePad (formerly Warranty Master). ScalePad then looks up existing warranty information and offers their own warranty. Since this integration already exists, it would be awfully nice to have Atera read the warranty status and termination date and write those back to the agent details in Atera.

    15 votes

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  5. Having PDQ deploy instead of Chocolatey as a deployment option would be great!

    10 votes

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  6. Integration with Roboform to allow management of login information.

    1 vote

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  7. Integration with VoIP calling to see directly if number is matched the customer information in Atera?

    5 votes

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  8. Please support Clockify as an alternative time tracking app.
    https://clockify.me/

    6 votes

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  9. Github integration for scripts to load this from public or private repositories. This way, other users can also comment / issues / version releases / pull request on scripts. Currently, scripts are checked before they are executed, in the event of errors you cannot give feedback or other users cannot see any feedback on scripting.

    11 votes

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  10. Lancom is a german based manufacturer for network eqipment.
    An integration with the Lancom Management Cloud would be fine.
    Sync devices, alerts and so on.

    5 votes

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  11. Xero: You need the ability to sync and link specified items similar to how you do it with customers.

    1 vote

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  12. I want to be able to integrate applications like BeyondTrust or any other privilege management application into Atera. If a user needs elevated privileges to install a program, without admins having to remote in, I want a notification from the privilege app to be sent directly to Atera's Help Desk. I want to be able to communicate to the Customer through Atera to provide elevated privileges.

    4 votes

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  13. Integration with Macrium Reflect for backups of servers and workstations using Macrium Reflect Product.

    4 votes

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  14. WordPress integrations.

    Allow potential users to be able to log calls in Atera so that we do not have to monitor 2 different chat and ticketing systems.

    Having users be able to sign up and buy services via WordPress and woo commerce.

    14 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  15. Atera does not allow us to fetch records based on the email or phone number, it allows us to use the ID only. This makes 2-way syncing with crm's nearly impossible . I'm requesting that Atera's api allow the use of other fields (primary and composite keys) to identify and fetch contacts, customers, etc.

    15 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  16. Please integrate with Keeper Security for secure password management.

    11 votes

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  17. It will be nice If you can integrate with "Genuity".
    Genuity is covering, and complimenting everything that Atera is lacking at.
    For example Asset tracking including warranty information and systems age.
    Saas and Vendor Contract management and tracking. with financial aspect for bot tracking segments.
    subscription is $30 per month for unlimited assists!!! If Atera can get their act together and provide us with the features that we requested for so long I am sure we will pay Atera the extra $30 per month.

    4 votes

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  18. Kaspersky integration would be great. Done a lot of research on virus and ransomware protection and Webroot just doesn't cut it compared to others. Kaspersky the leader.

    6 votes

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  19. Since Axcient is now supported by Atera, is there an idea in place to start allowing integrations with pre-existing Axcient accounts, instead of having to create a new account?

    1 vote

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  20. 16 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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