189 results found
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Rules and access
Currently can only admins create etc, SNMP and TCP devices. It should be fair if non Atera admin could do that general technician task.
5 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Site admin
I'd like to enable a second user (Site Admin) for 1 site to use spashtop to help provide desktop support for that site only?
2 votes -
environment variables in Mac script or Terminal
I wrote a simple script to delete a shortcut off the desktop of the logged in user, but no commands work! I can't do anything as simple as 'unlink ~/Desktop/<filename>' , unlink '/Users/$USER/Desktop/<filename> , unlink $HOME/Desktop/<filename>'....even cd commands to those locations don't work . None of those paths are recognized either in a script or in the Terminal interface in Atera. Script version won't work running as System, and if run as Current User I get a "user is not logged in" error
6 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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A reception login
As most dual function environments (Retail and Client Support) we have a reception desk that is manned to book clients systems for our internal workshop.
An additional logon that has only access to create customers , contacts and log tickets would be a logical step.
No further function beyond this would be required.
3 votes -
Central assignment of policies
unfortunately you can only apply a policy to a folder in the customer area. I would like the option to assign the customer folder directly from the policy. Or better, that you can assign a policy via a filter rule (e.g. all windows workstations).
1 vote -
Removal of accounts as currently we can only disable
Removal of accounts as currently we can only disable
2 votes -
Search Function within Admin
Ability to have a search function within Admin, so you know where to go. For example, if I want to set up alerts or my support email, I can search and it will show me where to go.
3 votes -
Gibt es eine Möglichkeit einen Kontakt mehreren Kundenzuzuweisen ? Hintergrund ist der, das ein Kunde von uns unter mehreren Firmennamen an
Gibt es eine Möglichkeit einen Kontakt mehreren Kundenzuzuweisen ?
Hintergrund ist der, das ein Kunde von uns unter mehreren Firmennamen angelegt werden soll. Dabei sind aber die Ansprechpartner immer die selben.1 vote -
Alerte Expiration contrat : 3 mois
Il serait utile de pouvoir configurer la durée d'alerte d'expiration des contrats à 3 mois (actuellement 2 mois maximum). Car pour respecter le délai légale d'information (hause des tarifs par exemple) auprès des clients, mon avocat m'informe que le délai est de 3 mois avant (et non 2 mois). La fonction existant déjà, je ne pense pas qu'il soit très difficile d'ajouter la proposition 3 mois ? ;) Merci par avance !
2 votes
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