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  1. Advanced Reports:The interface from the atera link for advanced reports - goes straight in to a “Main view” dashboard, Ideally it should link to the menu that you get up when you click the folder icon, so that you can select what you want to open a dashboard/existing report/create a report

    2 votes

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  2. Advanced Reports: There is no access to the installed software tables, I know there is the atera built in reporting – but I wanted to see if I could add to the dashboard all the non-compliant versions of java and VOIP apps etc.

    2 votes

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  3. Advanced reports: actual bitlocker keys (not 100% essential)

    2 votes

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  4. I'd like for a way to have ticket response times and ticket completion times only count against business hours. For example if a ticket is open on Friday evening but responded to within an hour of opening the following Monday, the ticket should reflect the time it took to respond during the business hours and not the whole weekend.

    6 votes

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  5. List unapplied operating system patches by computer.

    2 votes

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  6. Reports on internal notes added to Atera by all or selected technicians for specific period of time.

    3 votes

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  7. Patch Search & Deploy - Add Column To Show If Agent Is Online or Not

    1 vote

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  8. I would like a report that I can schedule to run weekly on all of our SNMP printers to read the OID values that we have set up. This would allow us to preemptively ensure that we have printer consumables on hand before the customer calls and has run out of toner.

    4 votes

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  9. Allow the option for both classic & advanced reports to be automatically password protected when scheduled. The idea being that a technician can schedule reports to be sent to customers on a regular basis and report can only be accessed by password. This would allow for reports to be protected without needing to be manually edited by the technician every time using a third-party app.

    1 vote

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  10. When running a Audit report, include contact name assigned for each device, as the logged in username may be different to the user.

    1 vote

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  11. Have all reports exported in PDF Format

    7 votes

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  12. Auditor report is not not entirely translated. All reports that are sent to our clients needs to be translated. For us, its okay but if we send it to customers it needs to be properly translated.

    2 votes

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  13. I would like to simply be able to see the total number of patches that were applied to a customer over a specified period of time. This number would be used for monthly reporting to customers to show value.

    1 vote

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  14. Possible to put an Export Button for Recent Process report?

    7 votes

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  15. When managing multiple environments, it is vital to be able to keep track of devices that would warrant upgrades, or replacement. Reporting geared towards listing all assets/devices (subject to filtering) with all their key components (i.e. CPU model, # of cores, Memory size and type, Disk size and type, etc.) would be really helpful in determining what equipment needs attention.

    85 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  16. Would like to have a report that tells me the OS version of each computer and then tells me where i should update

    2 votes

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  17. Recent process under Report tab is not generating report other than yesterday's date, this was working before the recent update.

    6 votes

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  18. I think it be helpful to be able to run a report to show endpoints that are missing a specific software. I understand that Advanced Filters should be able to point out these endpoints (once current issue is fixed in next release), but a report would be helpful.

    8 votes

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  19. Needs to enable this to perform seamlessly report.

    4 votes

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  20. On an agent you can choose a date format for a custom field, which works great. However when you run the Auditor report and it includes this field, Excel can't sort by the dates because it doesn't recognise the format.

    Please can you change the date format into something Excel can easily recognise? Thanks in advance :)

    3 votes

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