327 results found
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power bi
Integrate Atera with Power BI for enhanced reporting capabilities. It would be nice to be able to create custom reports based on the integrations Power BI would give.
7 votes -
helpdesk improvement
We would like the IT automation summary reports that are emailed be detailed. At this time we just see that some devices failed and then I have to log into the Atera dashboard and expand everything to see the details. It would be much easier to just get the detailed summary reported emailed to us to begin with.
2 votes -
IT Automation Feedback
When receiving the email from various reports (IT Automation Feedback) it is kind of useless since we don't see the machine affected so we have to click on View Analytics. It would be easy to have the list of machine in the summary.
Keep up the good work!!9 votes -
Filtered Timesheet Reports based on Custom Field Values
Created some custom fields, but you can't filter the report by the custom field values. Be awesome if we could.
8 votes -
Add data to the Products and Expenses report
Data such as SKU, Amount, Price per item, Date
This is crucial for reporting purposes
7 votes -
software inventory
I would like to know if there is any tool to know if there is a change on software inventory to tell if there's any difference between them. And I wanna support who asked to be able to access many info about devices, even when they are offline.
4 votes -
Report showing what threshold profiles and IT automation profiles each selected device has
Report showing what threshold profiles and IT automation profiles each selected device has.
Problem: Sometimes I have devices with no IT automation profiles or they're on default threshold profiles.
Solution: A report to find which PCs have each profiles12 votes -
PCI DSS compliance reports
It would be beneficial to setup during the discovery some reports that complies with PCI DSS, this will assure most of us ways to increase our revenue stream.
9 votes -
Collect script outputs into CSV or some other kind of report
Lets say, that i run a PS script on 60 devices and would like to collect the output of the script for each device. Then i navigate to Recent Processes view and under the script related process click on each device one by one to copy the output. This could be improved.
1 vote -
Export contact data with agent data when running reports
It would be nice to be export the contact data (user data) alone with the agent data when running audits and reports. Example, I run an audit on agents with Acrobat Pro installed, and the detailed export includes the contact assigned to the agent. On that note, would like to see custom fields as well.
3 votes -
Include NOTES in PRODUCTS report
Please include the Notes in the Products report.
2 votes -
Hi Atera Team
Hi Team, We are using Atera RMM tool this month for our 1500 above machine software installation and security patch updates. whenever i pushed any software i want to track how many machines installed successfully and how many machines are failed. I need a report to extract by Excel and pdf to show the management by daily basis. I have checked in Report-recent process there is no option to extract any excel or pdf format. we need a machine list automation task report with valid reason to find why those machines are not installed . As well as patch management…
1 vote -
Extracting all devices (Windows, Mac, SNMP, etc) with their IP address and Mac Address to a CSV
I'd need to extract a list of all devices added in Atera for a customer (Window, Linux, Mac, Printers, AP, etc) with their IP address and Mac address for comparison purposes.
9 votes -
Helpdesk tickets reports for non admin users / technicians
To assist technicians to see their tickets and be able to see hours for the month filters that can assist to month, week or day
1 vote -
workstation distribution
The auditor reports are outdated when it comes to reporting on installed builds ('service packs') of Windows 10.
Please add functionality to specify Windows 10 builds (21H2, 2004, 1909, etc) as criteria for warnings or critical alerts.
6 votes -
Better time sheet report
Actually, if there is no description in a time entry, the timesheet report will only show the time as if it was simultaneously entered at the ticket closing time.
This issue isn't happening if a description is entered at the time entry.
It would be good that every time entries, even without description, would be shown at the date they are entered.
9 votes -
Periodic Customer Report
I would like the Periodic Customer Report to have more information, it is very simple.
Information such as:
How much time of website activity do I stay online in the month
Successful verification of the antivirus running on the workstation and servers
Unsuccessful verification of the antivirus running on the workstation and servers
The days of the month that Windows backup ran smoothly
Patches that have been updated on all computers and servers on the site.
And community staff would add more items.10 votes -
CPU Benchmarks
Adding CPU Benchmark value to the Auditor Report. For example values from www.cpubenchmark.net. Those values would help us to determine which PC's are reaching their end of life.
8 votes -
add a customer folder dropdown to the software inventory report
This would give users the ability to target a smaller subset of devices for the report. For example we have a folder that contains off-domain laptops.
10 votes -
Fix recent processes report for software uninstalls showing as completed for an offline machine
Atera shows software as having been uninstalled from an offline machines in the recent process report, when in fact it has not yet been done. This is not very helpful information.
Also can you please have it show the time it was actually executed when the machine comes back online as this is very important too.
10 votes
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