243 results found
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Igniore alert
The possibility to exclude an alert on an hardware by only clicking 'IGNIORE'
Sometime the alert is not acceptable for some hardware and this alert comback every day.
11 votes -
resolution
It would be very useful to be notified (e.g. an email) when an alert has been automatically resolved.
For example, if a server goes offline I get an email and if it comes back online I always get a resolution email2 votes -
Mass alert suspension for up to 48 hours
For specific kinds of maintenance we need to be able to suspend alerts on a wide range of devices for up to 48 hours. Right now, it is a very tedious process to suspend alerts and it's only possible to suspend them for up to 5 hours.
Please offer more options for suspending alerts, as this feature is vital for maintenance work.
17 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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set event monitor alert type status in Atera different than event viewer status
Currently if we want to add an alert ID to a threshold, the type (information, critical, etc) much match what is in the Event Viewer. We need to be able to set it differently for our Atera alerts.
For example, for detecting potential ransomware, we want to monitor a scheduled task creation, Event ID 4698 and 4700. In the Event Viewer that's an information alert. We would like to be able for that to show up as a critical alert in Atera to get our attention so it's not lost.
Currently the alert level we set in the threshold must…
1 vote -
Have the possibility of making Wmi queries to retrieve information on client workstations in order to monitor software installed on the work
Have the possibility of making Wmi queries to retrieve information on client workstations in order to monitor software installed on the workstations (example delay before expiration and/or active real-time protection for Fsecure solutions)
1 vote -
Ignore certain event IDs
Ability to ignore a certain event ID or disable alerting on it. We have certain hardware that throws emergency event IDs but are informational only. These happen on reboot so we get a ton of alerts a day with an event that is of no concern. I would like to be able to flag it to be ignored or auto closed without email alert.
3 votes -
Celsius to Fahrenheit for alert thresholds
Please allow changing from Celsius to Fahrenheit for alert thresholds
12 votes -
public
Sometimes the Public IP Address change in some Computer/Server and its important to trigger an accion. An alert for changes on Public IP Addres will be very helpful.
2 votes -
Services Detection and Monitoring
Detect services configured to "Automatic" or "Automatic (Delayed Start)" (agents already detect services and states), expanding on this to combine alert capability when one of the applicable detected services state is "Stopped" or "Stopping" (i.e. not running).
3 votes -
Costumize Alert Emails
Being able to costumize Alert Email for each alert where you can choose what informations the email should contain. Instead of "Machine status unknown..." you can choose what the alert email should say.
14 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Thresold
Hello,
I have some Event viewer Tresolds. Iám missing 2 thinks here:
- Overruling the message with a understanding on instead of a copy of the event.
- If its Information i wont get a email notice, maybe to overrule it so it will email within the thresold rule? (Like inserting a USB)
Guy
1 vote -
Alert scheduling/automatic snoozing
Set an alert schedule for different customers/The ability to automatically snooze alerts for certain periods of time each day.
This has been a slight issue for us due to patch management causing high CPU and Memory usage alerts to be created so we get lots of alerts overnight.
It would be nice to be able to snooze these for particular customers but to be able to do it automatically or on a schedule.12 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Offline
I only get notices when devices go offline, and I have to check the status only to find out they are back online. Is there a way to get a notice that the offline condition doesn't exist anymore?
To simplify it, Monitored Agent Goes Offline (state created). Devices comes back online (Online state active again, re-alert device is back on).
This would help me not have to urgently jump into Dashboard or App trying to figure out what happened only to see it was a user restart or ISP outage.
7 votes -
Hard disk Usage
Hard disk usage: multiple alerts until it is resolved. and then if it goes back under the threshold, it sends another alerts = that is not good.
2 votes -
Email Alerting Improvements
Improve email alerting. The ability to have more granular alerting on a per customer basis. The ability to email difference email addresses for a customer or even further and for a individual alert.
5 votes -
Change the durations to actual timestamps on Alerts
Atera currently shows time stamps for alerts like "3 hours ago" If I am trying to look through an event log on a device to find the cause of that alert I need to know the actual time that atera logged the issue, not some vague time 3 hours ago.
18 votesNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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power alert
Hello,
we would like to be able to set alerts for when a PC goes offline to receive Email Alerts.
1 vote -
Ticket creation from alerts
Auto create tickets from Alerts.
Would like to raise a ticket from a low disk space alert and send the user a guide on who to fix without technician interaction.2 votes -
set time out for repeating alerts
Set a time put for a repeating triger to send additional alerts
16 votesNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Alerts on Back-Up info
Get backup info. If there is an issue with a back up, to be able to get alerts. right now we don't have info
1 vote
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