Inactivate User based off of Entra ID Sync
Atera's existing Entra ID integration is a one-way sync that creates new users and updates existing ones. On each run it imports users found in Entra ID and refreshes a set of profile fields (name, job title, phone, and mobile) on records it matches by email address.
However, it does not sync a user's account status, and it has no deprovisioning step. A user who is disabled or removed from Entra ID the sync leaves their Atera record in place and active. This obviously causes a data consistency issue as users are now showing active in Atera that have been long gone.
Atera should have a setting that will automatically deactivate an Atera user when they are disabled or removed in Entra ID.
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Josh Warfel
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