Restricted Form with Automated Sub-Tickets
We'd like a form to be visible to only one department. For example, when Human Resources needs to report a new user to IT, they open a ticket. They need a dedicated form. This form will contain custom fields such as first name, last name, etc., and there will be multiple modules (IT Equipment, Applications, etc.), each with custom fields: computer, telephone, telephone number (for IT Equipment), World, Excel, etc. (for Applications).
The parent ticket is created with the request for the parent form, while for the subforms, as many tickets as there are forms are created, and these will be child tickets.
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