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8 results found

  1. Ticket Checklist

    308 votes

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    22 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.


    Best regards,

    The Atera Team


    Roberto Zampieri supported this idea  · 

  2. Custom Ticket Fields view only

    4 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Roberto Zampieri supported this idea  · 

  3. Customer Custom fields for ticket automation

    8 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Roberto Zampieri supported this idea  · 

  4. Restricted Form with Automated Sub-Tickets

    1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Roberto Zampieri shared this idea  · 

  5. Ticket Forms - Description -

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Roberto Zampieri supported this idea  · 

  6. custom field/form: checkbox with dependencies

    5 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Roberto Zampieri supported this idea  · 

  7. "Power Automate"

    36 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.


    Best regards,

    The Atera Team


    Roberto Zampieri supported this idea  · 

  8. Customer Portal / Service portal suggested improvements (consolidated)

    161 votes

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    25 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Roberto Zampieri commented  · 

    In the customer portal the description field can be set as obbligatory

    Roberto Zampieri supported this idea  ·