Order in which Knowledge Base Categories are displayed in the Customer Portal
The order in which Knowledge Base Categories are displayed in the Customer Portal is not the same as in the Knowledge Base itself.
Alphabetical in the Knowledge Base; is apparently no longer alphabetical when you access that Knowledge Base through the Customer Portal.
It would be nice that the display of Categories via the Customer Portal is also alphabetical.
7
votes
Mick | CloudCom
shared this idea
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Tobias Malbrich
commented
I am excactly looking for the same. Even i would go further and like to sort also articles.
Atera told me they are sorted by priority. I would prefer them sorted by alphabet or numbering