Call to notify you that a server is down
In Continuum: we get a call that the site is down. Somebody from them is calling to let us know. ‘we’ve detected that server on site B is down.’
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abigael abigael
shared this idea
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Taylor Anderson
commented
That is using their NOC service, which is alright at best. I think this is a good idea, however. Maybe Atera can use AI to have an automated call so they don't need to staff that for a simple alert. You get phone alerts for this if you use the monitoring feature currently, but a phone call would be nice.