Settings and activity

290 results found

1. hudu

   18 votes

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   3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Taylor Anderson commented  ·  Feb 27, 2024  ·  Edit…  ·  Delete…

   It would be amazing to have a 2-way to sync between Hudu and Atera for all the information on both platforms.

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   Taylor Anderson supported this idea  ·  Feb 27, 2024

2. hide things not in my subscription

   14 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Taylor Anderson supported this idea  ·  Jan 19, 2024

3. Quick access to PC Power Settings

   20 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Taylor Anderson supported this idea  ·  Jan 19, 2024

4. Desktop notifications

   97 votes

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   3 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Taylor Anderson supported this idea  ·  Jan 19, 2024

5. Customize Satisfaction survey

   64 votes

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   6 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Taylor Anderson supported this idea  ·  Jan 19, 2024

6. Put devices in multiple folders or tags

   48 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Taylor Anderson supported this idea  ·  Jan 19, 2024

7. Executive Summery Report for Security Reports

   45 votes

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   Planned  ·  2 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Taylor Anderson supported this idea  ·  Jan 19, 2024

8. Live screenshot of device to see user activity

   414 votes

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   9 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Taylor Anderson supported this idea  ·  Dec 17, 2023

9. Sound and Notification for Replies

   20 votes

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   0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Taylor Anderson shared this idea  ·  Nov 21, 2023

10. HTTP / HTTPs Admin Portals for Devices

    75 votes

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    5 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Taylor Anderson supported this idea  ·  Nov 17, 2023

11. Password Manager

    310 votes

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    5 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Taylor Anderson supported this idea  ·  Nov 17, 2023

12. Atera Dark Mode

    1,755 votes

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    106 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Taylor Anderson supported this idea  ·  Nov 17, 2023

13. Synology Active Backup Monitoring

    390 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Taylor Anderson supported this idea  ·  Nov 17, 2023

14. Office license type

    465 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Taylor Anderson supported this idea  ·  Nov 17, 2023

15. Ubiquiti Integration

    926 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Taylor Anderson supported this idea  ·  Nov 17, 2023

16. MS Office Updates

    771 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Taylor Anderson supported this idea  ·  Nov 17, 2023

17. Free Dashboard Account

    919 votes

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    24 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Taylor Anderson supported this idea  ·  Nov 17, 2023

18. Ticket queues / Technician groups

    56 votes

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    13 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Planned  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    
    

    After speaking to many of you and designing this one together, I'm happy to announce we are now beta-testing a new feature focused around technician groups/ ticket queues

    
    

    The new module allows:

    
    

    • Creating technician groups for better team organization
    • Assigning tickets to groups for efficient workflow
    • Filtering and creating custom ticket queues to manage priorities in the tickets list
    • New ticket automation rules improvement with new triggers, conditions, and actions

    
    

    Some use cases for this new feature are:

    1. Auto-assigning tickets to queues based on conditions
    2. Notifying admins on escalations
    3. Round-robin ticket distribution between group members

    
    

    We hope to finish beta testing and release the feature to all customers soon, we'll be sure to update you once that happens!

    
    

    Yakov

    Taylor Anderson shared this idea  ·  Nov 8, 2023

19. Ticket Search - Search within tickets to find previously solved issues

    32 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Taylor Anderson supported this idea  ·  Oct 12, 2023

20. Time entry defaults

    6 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Taylor Anderson supported this idea  ·  Oct 12, 2023