Settings and activity

288 results found

1. hudu

   20 votes

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   3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Taylor Anderson commented  ·  Feb 27, 2024  ·  Edit…  ·  Delete…

   It would be amazing to have a 2-way to sync between Hudu and Atera for all the information on both platforms.

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   Taylor Anderson supported this idea  ·  Feb 27, 2024

2. hide things not in my subscription

   15 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Taylor Anderson supported this idea  ·  Jan 19, 2024

3. Quick access to PC Power Settings

   21 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Taylor Anderson supported this idea  ·  Jan 19, 2024

4. Desktop notifications

   98 votes

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   3 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Taylor Anderson supported this idea  ·  Jan 19, 2024

5. Customize Satisfaction survey

   64 votes

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   6 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Taylor Anderson supported this idea  ·  Jan 19, 2024

6. Put devices in multiple folders or tags

   49 votes

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   2 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Taylor Anderson supported this idea  ·  Jan 19, 2024

7. Executive Summery Report for Security Reports

   46 votes

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   Planned  ·  2 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Taylor Anderson supported this idea  ·  Jan 19, 2024

8. Live screenshot of device to see user activity

   425 votes

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   9 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Taylor Anderson supported this idea  ·  Dec 17, 2023

9. Sound and Notification for Replies

   20 votes

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   0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Taylor Anderson shared this idea  ·  Nov 21, 2023

10. HTTP / HTTPs Admin Portals for Devices

    77 votes

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    6 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Taylor Anderson supported this idea  ·  Nov 17, 2023

11. Password Manager

    315 votes

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    5 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Taylor Anderson supported this idea  ·  Nov 17, 2023

12. Dark Mode

    1,893 votes

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    118 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

    
    

13. Synology Active Backup Monitoring

    393 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Taylor Anderson supported this idea  ·  Nov 17, 2023

14. Office license type

    471 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Taylor Anderson supported this idea  ·  Nov 17, 2023

15. Ubiquiti Integration

    946 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Taylor Anderson supported this idea  ·  Nov 17, 2023

16. MS Office Updates

    777 votes

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    2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Taylor Anderson supported this idea  ·  Nov 17, 2023

17. Free Dashboard Account

    944 votes

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    28 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Taylor Anderson supported this idea  ·  Nov 17, 2023

18. Ticket queues / Technician groups

    56 votes

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    13 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Planned  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    
    

    After speaking to many of you and designing this one together, I'm happy to announce we are now beta-testing a new feature focused around technician groups/ ticket queues

    
    

    The new module allows:

    
    

    • Creating technician groups for better team organization
    • Assigning tickets to groups for efficient workflow
    • Filtering and creating custom ticket queues to manage priorities in the tickets list
    • New ticket automation rules improvement with new triggers, conditions, and actions

    
    

    Some use cases for this new feature are:

    1. Auto-assigning tickets to queues based on conditions
    2. Notifying admins on escalations
    3. Round-robin ticket distribution between group members

    
    

    We hope to finish beta testing and release the feature to all customers soon, we'll be sure to update you once that happens!

    
    

    Yakov

    Taylor Anderson shared this idea  ·  Nov 8, 2023

19. Ticket Search - Search within tickets to find previously solved issues

    32 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Taylor Anderson supported this idea  ·  Oct 12, 2023

20. Time entry defaults

    6 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Taylor Anderson supported this idea  ·  Oct 12, 2023