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288 results found
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18 votes
An error occurred while saving the comment Taylor Anderson supported this idea ·
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15 votes
Taylor Anderson supported this idea ·
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20 votes
Taylor Anderson supported this idea ·
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98 votes
Taylor Anderson supported this idea ·
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64 votes
Taylor Anderson supported this idea ·
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48 votes
Taylor Anderson supported this idea ·
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45 votes
Taylor Anderson supported this idea ·
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421 votes
Hi,
We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.
We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.
Best regards,
The Atera Team
Taylor Anderson supported this idea ·
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20 votes
Taylor Anderson shared this idea ·
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77 votes
Taylor Anderson supported this idea ·
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314 votes
Taylor Anderson supported this idea ·
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1,885 votes
Hi,
Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.
We continuously review user feedback to inform our development priorities, so your idea remains on our radar.
Best regards,
The Atera Team
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393 votes
Taylor Anderson supported this idea ·
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471 votes
Hi,
We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.
We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.
Best regards,
The Atera Team
Taylor Anderson supported this idea ·
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934 votes
Hi,
We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.
We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.
Best regards,
The Atera Team
Taylor Anderson supported this idea ·
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774 votes
Hi,
We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.
We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.
Best regards,
The Atera Team
Taylor Anderson supported this idea ·
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942 votes
Taylor Anderson supported this idea ·
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56 votes
Hey all,
After speaking to many of you and designing this one together, I'm happy to announce we are now beta-testing a new feature focused around technician groups/ ticket queues
The new module allows:
- Creating technician groups for better team organization
- Assigning tickets to groups for efficient workflow
- Filtering and creating custom ticket queues to manage priorities in the tickets list
- New ticket automation rules improvement with new triggers, conditions, and actions
Some use cases for this new feature are:
- Auto-assigning tickets to queues based on conditions
- Notifying admins on escalations
- Round-robin ticket distribution between group members
We hope to finish beta testing and release the feature to all customers soon, we'll be sure to update you once that happens!
Yakov
Taylor Anderson shared this idea ·
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32 votes
Taylor Anderson supported this idea ·
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6 votes
Taylor Anderson supported this idea ·
It would be amazing to have a 2-way to sync between Hudu and Atera for all the information on both platforms.