Ticketing: Customer-specific Custom Fields
Ability to add specific required custom fields to different ticket types.
11
votes
Ashley Pirimona
shared this idea
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Todd Hewell
commented
Allow Custom Fields in Tickets that only apply for certain customers. Thank you.
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Sean Inman
commented
We need the ability to add custom fields to tickets that only apply to specific customers. Not all our customers use all our services and being able to only show them what they pay for would be helpful. We would also use this to offer specific support for customer specific applications.