Settings and activity

27 results found

1. Ticketing: Customer-specific Custom Fields

   11 votes

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   2 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Todd Hewell commented  ·  Dec 17, 2024  ·  Edit…  ·  Delete…

   Allow Custom Fields in Tickets that only apply for certain customers. Thank you.

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   Todd Hewell supported this idea  ·  Dec 17, 2024

2. Search bar enhancements

   301 votes

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   18 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal. We're honing the search engine (backend).

   You can also follow this in our Pubic Roadmap.

   Best regards,

   The Atera Team

   
   

   Todd Hewell supported this idea  ·  Feb 13, 2022

3. User Logon report

   5 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Todd Hewell supported this idea  ·  Feb 13, 2022

4. Report on SNMP and other devices

   9 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Todd Hewell supported this idea  ·  Feb 13, 2022

5. Dark Mode

   1,918 votes

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   120 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Future Consideration  ·  Gil Givoni responded

   Hi,

   Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   Best regards,

   The Atera Team

   Todd Hewell supported this idea  ·  Feb 13, 2022

6. Network Discovery: Security Audit

   976 votes

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   19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Todd Hewell supported this idea  ·  Feb 13, 2022

7. Documentation Management

   1,259 votes

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   22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Todd Hewell supported this idea  ·  Feb 13, 2022

8. SNMP: MIB import instead of manual OID typing

   1,039 votes

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   28 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Todd Hewell supported this idea  ·  Feb 13, 2022

9. Improved Customized Dashboard

   1,571 votes

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   51 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Todd Hewell supported this idea  ·  Feb 13, 2022

10. Mobile Device Management

    2,309 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

    Todd Hewell supported this idea  ·  Feb 13, 2022

11. WFH enabled devices on Invoices

    35 votes

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    1 comment  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Todd Hewell supported this idea  ·  Aug 23, 2021

12. White label agent name

    165 votes

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    8 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Todd Hewell supported this idea  ·  Aug 23, 2021

13. Screenshots

    59 votes

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    5 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Todd Hewell supported this idea  ·  Aug 23, 2021

14. Add a report for the last 10 users to log on to a machine and the login time

    75 votes

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    3 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Todd Hewell supported this idea  ·  Aug 23, 2021

15. Choose number of devices to view per page

    175 votes

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    6 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Todd Hewell supported this idea  ·  Aug 23, 2021

16. Attendance System for remote workers

    80 votes

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    2 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Todd Hewell supported this idea  ·  Aug 23, 2021

17. Multi-Site Support

    299 votes

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    13 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Todd Hewell supported this idea  ·  Aug 23, 2021

18. Change the durations to actual timestamps on Alerts

    19 votes

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    1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Todd Hewell supported this idea  ·  Aug 23, 2021

19. Alert statuses and repetitive reminders

    75 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Todd Hewell supported this idea  ·  Aug 23, 2021

20. RAID Monitoring for servers

    381 votes

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    15 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Todd Hewell supported this idea  ·  Aug 23, 2021