Settings and activity

25 results found

1. Ticketing: Customer-specific Custom Fields

   11 votes

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   2 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Todd Hewell commented  ·  Dec 17, 2024  ·  Edit…  ·  Delete…

   Allow Custom Fields in Tickets that only apply for certain customers. Thank you.

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   Todd Hewell supported this idea  ·  Dec 17, 2024

2. User Logon report

   5 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Todd Hewell supported this idea  ·  Feb 13, 2022

3. Report on SNMP and other devices

   9 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Todd Hewell supported this idea  ·  Feb 13, 2022

4. Dark Mode

   1,937 votes

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   124 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Future Consideration  ·  Gil Givoni responded

   Hi,

   Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   Best regards,

   The Atera Team

   Todd Hewell supported this idea  ·  Feb 13, 2022

5. Network Discovery: Security Audit

   978 votes

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   19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Todd Hewell supported this idea  ·  Feb 13, 2022

6. Documentation Management

   1,262 votes

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   22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Todd Hewell supported this idea  ·  Feb 13, 2022

7. Improved Customized Dashboard

   1,574 votes

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   52 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Todd Hewell supported this idea  ·  Feb 13, 2022

8. Mobile Device Management

   2,316 votes

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   87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Future Consideration  ·  Gil Givoni responded

   Hi,

   Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   
   

   Best regards,

   The Atera Team

   Todd Hewell supported this idea  ·  Feb 13, 2022

9. WFH enabled devices on Invoices

   35 votes

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   1 comment  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Todd Hewell supported this idea  ·  Aug 23, 2021

10. White label agent name

    165 votes

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    8 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Todd Hewell supported this idea  ·  Aug 23, 2021

11. Screenshots

    59 votes

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    5 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Todd Hewell supported this idea  ·  Aug 23, 2021

12. Add a report for the last 10 users to log on to a machine and the login time

    75 votes

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    3 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Todd Hewell supported this idea  ·  Aug 23, 2021

13. Choose number of devices to view per page

    175 votes

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    6 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Todd Hewell supported this idea  ·  Aug 23, 2021

14. Attendance System for remote workers

    80 votes

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    2 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Todd Hewell supported this idea  ·  Aug 23, 2021

15. Multi-Site Support

    413 votes

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    35 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Todd Hewell supported this idea  ·  Aug 23, 2021

16. Change the durations to actual timestamps on Alerts

    19 votes

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    1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Todd Hewell supported this idea  ·  Aug 23, 2021

17. Alert statuses and repetitive reminders

    75 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Todd Hewell supported this idea  ·  Aug 23, 2021

18. RAID Monitoring for servers

    382 votes

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    15 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Todd Hewell supported this idea  ·  Aug 23, 2021

19. Show hard drive active time in the metrics window.

    50 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Todd Hewell supported this idea  ·  Aug 23, 2021

20. Display when a user is working at the office or remotely

    49 votes

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    2 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Todd Hewell supported this idea  ·  Aug 23, 2021