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- Ideas and Feedback 4,797 ideas

Ticket Rounding - 5 minutes | 10 minutes

Add 5 and 10 minutes option to Ticket Rounding Settings

20 votes

Tecnico 1 Net1Si shared this idea · Sep 2, 2022 · Report… · Admin →

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Tegel - technischer Support commented · October 18, 2022 11:03 PM · Report

6 min is most important for us. The best thing would be a custom field to enter the rounding threshold in minutes instead of a dropdown menu.

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HERO IT Support commented · September 21, 2022 12:49 AM · Report

0.1 h / 6 Min. would be a great option!

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