Multi-tenant customer management
Multi-tenant customer management:
Within our organization we are one of 14 different branches, to our knowledge Atera does not currently have any way for us to associate a customer to which branches provide that customer with support. For example, say we have 3 branches and 6 Unique Customers we need to be able to associate the customers as per the below:
Parent Company
- Branch A
Customer A
Customer B
Branch B
Customer A
Customer B
Customer CBranch C
Customer A
Customer D
Customer E
Customer F
It would also be helpful to have dashboard views and alerts that are specific to the branch we actually work in and the customers associated with our branch, otherwise we are wasting time looking at alerts for customers supported by another branch entirely.