Scripting tool to open/manage/close ticket
Please add the ability to manage tickets from a script. For example: I want to check every single computer for something, Script launches, opens ticket, performs check, updates ticket with results, if results are good, add time, closes ticket. It s a record we could pull easily for the customer. On other RMM software there is powershell modules or other functions you can easily do this.
3
votes
thempel thempel
shared this idea
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Stephen Schillinger
commented
This is a huge feature hole imo. We should be able to open tickets from scripts natively as a basic feature.