Settings and activity

17 results found

1. Bulk update customers

   5 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   thempel thempel supported this idea  ·  Jun 22, 2022

2. Put a ticket in a Hold queue

   11 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   thempel thempel supported this idea  ·  Jun 22, 2022

3. chocolatey rate limiting

   9 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   thempel thempel supported this idea  ·  Jun 22, 2022

4. PC Offline

   15 votes

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   0 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   thempel thempel supported this idea  ·  Jun 22, 2022

5. **Remotely Wipe Devices**

   46 votes

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   2 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   thempel thempel supported this idea  ·  Jun 22, 2022

6. Show when another engineer is in a ticket

   11 votes

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   0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   thempel thempel supported this idea  ·  Jun 22, 2022

7. Allow different white label customizations per customers.

   2 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   thempel thempel supported this idea  ·  Jun 22, 2022

8. Ticket Type = Project

   7 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   thempel thempel supported this idea  ·  Jun 22, 2022

9. how many devices are online per client

   3 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   thempel thempel supported this idea  ·  Jun 22, 2022

10. helpdesk agent improvement

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    thempel thempel supported this idea  ·  Jun 22, 2022

11. Enable One way Chat & features

    7 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    thempel thempel supported this idea  ·  Jun 22, 2022

12. Network Discovery automated report export

    9 votes

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    0 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    thempel thempel supported this idea  ·  Jun 22, 2022

13. Priviledged User Install Software for macOS

    8 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    thempel thempel supported this idea  ·  Jun 22, 2022

14. hudu

    19 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    thempel thempel supported this idea  ·  Jun 22, 2022

15. "Warning" when resolving a ticket without adding time entry

    137 votes

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    11 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    thempel thempel supported this idea  ·  Jun 22, 2022

16. Scripting tool to open/manage/close ticket

    3 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    thempel thempel shared this idea  ·  Jun 22, 2022

17. New Ticket Actions

    29 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    thempel thempel supported this idea  ·  Jun 22, 2022