Assign Ticket based on devices and not agents
Tickets for monitored endpoints - there's not a linux agent yet, but I can monitor them. However, I cannot assign them to a ticket as I can only assign actual "agents". For example, I'm monitoring a linux server, if I click the "create ticket" button the agent field is blank... because it doesn't have an agent. It would be great if I could assign devices to tickets based on the device as opposed to the agent for this reason.
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abigael abigael
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