Create contacts for emails only from known domains
Right now the options in Atera for handling inbound email are to only create tickets for known contacts or to create contacts when emails come in. A 3rd option would help things a ton if we could say to only create contacts, if the email domain is one listed on a customer.
10
votes
Dave Long
shared this idea
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JT Anderson
commented
Still not a feature in 2025. Ouch.
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Jeremiah Lydia
commented
This is not only absolutely necessary, but will save a ton of time. Great PSAs have this feature already!