Improve API to get the field RateID when search for workhoursrecords
Actually there is no way go get data in the field RateID querying API, so is not possible to import ticket data to a custom ERP.
Without this field is not possible to create invoices
3
votes
Piero Oliviero - DIGIBYTE
shared this idea
We've happily introduced the ability to get the RateiD and Rate Amount in the workhoursrecords.
Please find the relevant documentation here: https://app.atera.com/apidocs#!/Ticket/Ticket_GetWorkhoursRecords
Thank you very much for the suggestion Piero, we hope it serves the community well!
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Stewart Williams
commented
I was all excited for Atera's API when we started using it (about 3 years ago now), I can't believe this BASIC functionality is still not available.