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334 results found

  1. Allow automation every x hours rather than having to specify times of the day.

    5 votes

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  2. Do you have any plans for integration with monday.com?

    5 votes

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  3. I would like to add an automation to a customer folder whether it's empty or not.

    5 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  4. The situation is sometimes clients download free software from the internet which might contain malware, to stop this, I am suggesting a feature in the Atera agent for controlling the UAC of the client. So whenever a client needs UAC admin access, The agent blocks him and in real-time notifies the technician about the authorisation request to approve/deny. If the technician approves the request, the Agent should autofill the Admin password which can be set from the Atera dashboard, and give the client access. If the technician denies it, the message should go to the client of admin denied and…

    4 votes

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  5. Windows update bandwidth delivery optimization feature. There is no way to currently cap said bandwidth through the Atera Agent. This would be a good feature to have when you have misconfigurations with jobs kicking off over 1000 agents simultaneously only to find out there is no way to see status of said jobs or kill jobs or cap ceiling during business vs non business hours. Also, have the option to pull OS updates via local WSUS server instead of Atera if possible would be a good thing to have.

    4 votes

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  6. Currently when creating ticket automation rules, under the "Set Field Value" for Technician, you a forced to assign a technician either by name or through Auto-assignment. However, in some instances automation rules for setting the tech to unassigned would be very useful.

    4 votes

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  7. Updating third Party Software via Chocolatey by Endpoint Patch Management.
    It would be nice if we'll be able to update third party software next to windows updates by the endpoint patch management.

    4 votes

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  8. We came to Atera from using PDQ Inventory/PDQ Deploy and were admittedly spoiled rotten with how well that solution worked. This is in the scope of what PDQ refers to as "dynamic collections" - and this is something Atera would benefit hugely from, should they choose to go after this. I tried to keep this brief, and failed miserably - my apologies in advance, and gratitude to anyone that reads to the end ;)

    For full context this video does a good job outlining dynamic collections in PDQ: https://www.youtube.com/watch?v=wVWzNhZHPV4

    Here's the scenario:
    We have ~50 3rd party software titles that…

    4 votes

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  9. The ability to push Windows updates from the cell phone app.

    4 votes

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  10. Add agents directly under the IT Automation profile

    4 votes

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  11. Add options to control access to scripts, possibly by choosing which script categories can be accessed against roles in Atera. This would allow technicians to be given access to scripts relevant to their job role but not higher-level scripts which they should not be able to access or run.

    4 votes

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  12. The ability to run scripts or automation processes on system start or user login would be amazing. For example, running a script on a system to fix an issue that reoccurs on startup.

    4 votes

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  13. I would like a way to mark an offline agent/computer to run patches when it comes back online or have it run patches when it has been online for x minutes.
    We have field users that are not online very often or are only online after hours and are not getting patched as they should.

    4 votes

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  14. Ability to store script variable options and have these available as dropdown selection boxes instead of plain text boxes when running the script.

    4 votes

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  15. Please implement the update retrieval via WSUS so that Atera can download the updates from the central server. This reduces the download traffic.

    4 votes

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  16. A report to show which client machines don't have a patch policy applied.

    4 votes

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  17. So that new functions can be used after almost every update for the automation profiles, the profiles must be recreated and reassigned to all customers/devices

    This was already the case when the scheduling setting was changed and also for the "Windows local update" switch

    unnecessary additional work for us as a system house.

    Simply adapt the database model or better program it

    4 votes

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  18. i would like to store customer specific files in atera and push them automatically to a specific location on the client. (for example: every new laptop should have an RDP file on the desktop containing the specific customer information about the RDP server.)

    I would like to able to automatically copy the files from the secure atera environment to a folder. (place this file on %userprofile%\desktop / c:\users\public\desktop etc. etc.)

    4 votes

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  19. There needs to be an easier way to see which devices require a reboot. I can't check the tooltips next to hundreds of devices only. The tooltips are too cumbersome!

    4 votes

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  20. It would be great if the user's could snooze the reboot after patches. Currently it just tells them it is going to reboot and does it. They have no time to save their work.

    4 votes

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