328 results found
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Add time to a ticket via API
It would be really useful to be able to add time entries to a ticket via API, The current API implementation (as far as i can see) allows us to read workhours duration and workhours list but not to add time to a ticket via the API.
4 votes -
dmarc tool
have a tool that we can either send the dmarc reports to or upload to and have an aggregate domain report.
4 votes -
Threatlocker has released new feature such as thirdwall and some more.
Threatlocker has added some more features to their products such as Thirdwall and some more and they are not available in Atera. It would be great if you guys can add those features.
4 votes -
Deeper integration with Axcient: Alerts etc
Deeper integration with Axcient: Alerts etc
4 votes -
Beyond Trust remote viewer integration
Would love to see Beyond Trust (Bomgar) remote viewer integration.
4 votes -
Barraccuda Integration
Barraccuda Integration
4 votes -
Rocket Cyber
Rocket Cyber – more integrations with Atera would be great.
4 votes -
Pricing online
Pricing on the website: our clients are gonna go and check it out and some of them come back saying why do you pay X for Webroot and then why am I paying you this.
Would better not have them on the website4 votes -
Integration to Add Contacts from Atera to 365 Tenant
Integration to Add Contacts from Atera to 365 Tenant
4 votes -
DNSFilter Integration
Hi, It would be interesting to add DNSFilter (https://dnsfilter.com) as an integration within Atera. Thank you.
4 votes -
axcient x360Cloud integration for M365
Since Atera has partnered with Axcient for the computer backups with X360Recover, also adding their X360Cloud backup for M365 data would be very helpful. Is this something considered?
4 votes -
website support floating contact widget
I would like to see a WordPress widget of a floating button for logging support requests in the helpdesk for clients that do not have the support agent. I used to have this when I used the Freshdesk free helpdesk.
Clients could give a description, see the ticket incident fields, attach files and make live screen grabs. All this was direct from the internet browser on our website.4 votes -
4 votes
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Privilege Management Application
I want to be able to integrate applications like BeyondTrust or any other privilege management application into Atera. If a user needs elevated privileges to install a program, without admins having to remote in, I want a notification from the privilege app to be sent directly to Atera's Help Desk. I want to be able to communicate to the Customer through Atera to provide elevated privileges.
4 votes -
Integration with Macrium Reflect
Integration with Macrium Reflect for backups of servers and workstations using Macrium Reflect Product.
4 votes -
Integration with "Genuity" Sass & Vendor, IT asset, and Telecom Management
It will be nice If you can integrate with "Genuity".
Genuity is covering, and complimenting everything that Atera is lacking at.
For example Asset tracking including warranty information and systems age.
Saas and Vendor Contract management and tracking. with financial aspect for bot tracking segments.
subscription is $30 per month for unlimited assists!!! If Atera can get their act together and provide us with the features that we requested for so long I am sure we will pay Atera the extra $30 per month.4 votes -
Freshdesk
We would love to see integration with Freshdesk CRM.
For example: Automatic ticket opening in case of alerts, option for remote control directly from the ticket page. and so..4 votes -
Liongard
Liongard has many 3rd party Integrations and can also integrates with a RMM to log tickets
4 votes -
4 votes
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WeClap ERP integration
Please support Weclap ERP as billing integration.
https://www.weclapp.com/en/4 votes
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