326 results found
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BrightGauge Intergation
BrightGauge Intergration would be very helpful. It will allow CEO's and CISO's to see how their IT department is performing. Also we will be able to create custom report and gauges per customer to fit their needs.
6 votes -
Splashtop SOS Integration View on Atera Console
Splashtop SOS: When you integrate with Splashtop SOS, would be nice to have a tab on the Atera console where you can easily click into it
6 votes -
Kaspersky integration
Kaspersky integration would be great. Done a lot of research on virus and ransomware protection and Webroot just doesn't cut it compared to others. Kaspersky the leader.
6 votes -
Clockify integration
Please support Clockify as an alternative time tracking app.
https://clockify.me/6 votes -
NetSuite ERP Integration
Integration into NetSuite ERP.
6 votes -
ADD Intergration
Implement ADD integration.
Allow AAD users to be able to sign in to the Customer Support Portal, instead of having to create accounts for every user, and then assign them to the relevant company based on email address.
6 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Serial number in device over view should take us to vendor support page with device information
Serial number in device over view should take us to vendor support page with device information
5 votes -
Intune integration
This has already been intergraded but not at the level it could be users, devices, agent install. Users are already assigned devices automatically in Intune you could easily pull that data and match it to the devices you have.
5 votes -
Atera and Jira Service/Work management integration
This would be mind blowing. Integrating Tickets/alerts/knowledge/automations etc. from Atera to Jira Projects. Sky is the limit, you the experts! but this will be greatly appreciated - From the Whistle IT Team 🤓🙂
5 votes -
Support from other software manufacturers
Extended software support for queries and displays, e.g. the status of the companies Eset, Altaro, Hornetsecurity, Securepoint AntiVirus, BackupAssist.
5 votes -
I am not sure if you have viewed Syncro rmm services for MSPs but they have several billing enhancements that would be very useful if added
I am not sure if you have viewed Syncro rmm services for MSPs but they have several billing enhancements that would be very useful if added. One of those enhancements includes credit card payment integration with companies such as Stripe and Paypal. They allow you to post links in both the email invoice and on your website for your payment portal for the customer. Their invoice portal also shows when an invoice is overdue etc. They even have a timeclock feature that is added to keep track of your and your teams individual time working. They also have a service…
5 votes -
Have more options from the integration inside atera. Dahboard, etc
Have more options from the integration inside atera. Dahboard, etc
5 votes -
Calendar (Calendly) Scheduler
The service allows customers to easily schedule appointments with our technicians for either an in-person visit or remote repair. Similar to Calendly.com, customers can choose from the available free times in our technician's calendar to set up a convenient appointment. Once the customer selects a time, both parties will receive a calendar invite to confirm the appointment. This process ensures a smooth and efficient scheduling experience for our customers.
5 votes -
CyberDrain Improved Partner Portal
Integrate with CyberDrain improved partner portal for 365 management, monitoring and billing
5 votes -
Deep Billing Integration
We want Atera to be able to read how many backups or Endpoints a customer has so we can bill them using the billing functionality and not manually. The info is there.
5 votes -
Audit IT Integration
Audit IT Integration
5 votes -
Integration with supremo
Integration with Supremo (as team viewer)
5 votes -
API: Find out if a time entry has been invoiced
NEED:
We need to be able to verify through API the INVOICED (True/False) of any time entry.EXPLANATION:
Currently, the only way to find out whether a billable time entry has been invoiced is to run the "Timesheet Report", export everything (because you can't filter by billable and invoiced status), export to excel and filter.WHY:
We came across multiple instances where we have an old time entry that someone did not make it to invoicing and doesn't show on the invoice batch screen. Being that THE HEART OF MSP business is to bill for time spent, we need to…5 votes -
Integrate DUO as a 3rd party app
Integrate Duo, making deployment even easier for 2FA
5 votes -
openai
OpenAI generates tech support content. it may be useful for integration into the chat application as a virtual tech for contracted customers.
5 votes
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