Settings and activity

94 results found

1. Customer Portal - Allow 'main' contacts ability to see a simple list of their company's devices.

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Ryan Bray supported this idea  ·  Apr 23, 2026

2. Customers should be able to create their own KB articles

   22 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Ryan Bray supported this idea  ·  Apr 23, 2026

3. Allow CC for Tickets created from the Portal

   41 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Ryan Bray supported this idea  ·  Apr 23, 2026

4. Password access in the portal

   44 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Ryan Bray supported this idea  ·  Apr 23, 2026

5. Customer Portal / Service portal suggested improvements (consolidated)

   167 votes

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   27 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Ryan Bray supported this idea  ·  Apr 23, 2026

6. Merge Same Devices but different Types

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   0 comments  ·  Ideas and Feedback » Devices  ·  Edit…  ·  Delete…  ·  Admin →
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   Ryan Bray shared this idea  ·  Apr 15, 2026

7. Merge Same Devices but different Types

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   0 comments  ·  Ideas and Feedback » Devices  ·  Edit…  ·  Delete…  ·  Admin →
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   Ryan Bray shared this idea  ·  Apr 15, 2026

8. Google Workspace integration

   52 votes

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   9 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Ryan Bray supported this idea  ·  Feb 3, 2026

9. Customer Asset Search

   37 votes

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   4 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Ryan Bray supported this idea  ·  Nov 10, 2025

10. Option to link Assets to Contracts

    3 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Ryan Bray supported this idea  ·  Nov 10, 2025

11. link device to custom asset

    17 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Ryan Bray supported this idea  ·  Nov 10, 2025

12. Ability to purchase just 1 license for Network Discovery

    171 votes

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    8 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Ryan Bray supported this idea  ·  Nov 10, 2025

13. Emails to other than the requester

    70 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Ryan Bray supported this idea  ·  Nov 3, 2025

14. Label printing for assett management

    74 votes

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    5 comments  ·  Ideas and Feedback » Asset management  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Ryan Bray supported this idea  ·  Nov 3, 2025

15. Patch management

    86 votes

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    7 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Ryan Bray supported this idea  ·  Nov 3, 2025

16. Request for Robust Agent Self-Upgrade Mechanism

    76 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    Great news! Your idea has been approved and is planned for implementation.

    
    

    We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

    
    

    
    

    Best regards,

    The Atera Team

    Ryan Bray supported this idea  ·  Nov 3, 2025

17. Microsoft Licensing integration

    202 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Ryan Bray supported this idea  ·  Nov 3, 2025

18. Send system information with Helpdesk Agent support tickets

    272 votes

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    6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Ryan Bray supported this idea  ·  Nov 3, 2025

19. Battery Health Report

    274 votes

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    7 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Ryan Bray supported this idea  ·  Nov 3, 2025

20. Free Dashboard Account

    967 votes

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    32 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Ryan Bray supported this idea  ·  Nov 3, 2025