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69 results found

  1. KB article related to ticket

    13 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Ryan Bray supported this idea  · 

  2. Uninstall software installed by Chocolatey

    236 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Ryan Bray supported this idea  · 

  3. Improved Billing

    279 votes

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    52 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Ryan Bray supported this idea  · 

  4. Dark Mode

    1,905 votes

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    118 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    Best regards,

    The Atera Team

    Ryan Bray supported this idea  · 

  5. Ability to archive retired devices

    318 votes

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    3 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Ryan Bray supported this idea  · 

  6. Password Manager

    317 votes

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    5 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Ryan Bray supported this idea  · 

  7. Live screenshot of device to see user activity

    431 votes

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    9 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Ryan Bray supported this idea  · 

  8. Office license type

    475 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Ryan Bray supported this idea  · 

  9. MS Office Updates

    783 votes

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    2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Ryan Bray supported this idea  · 

  10. Ubiquiti Integration

    953 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Ryan Bray supported this idea  · 

  11. Office 365 Integration

    1,587 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Ryan Bray supported this idea  · 

  12. Add spell check in ticket input

    71 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Ryan Bray supported this idea  · 

  13. Automatically close Alert tickets when resolved

    209 votes

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    17 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Ryan Bray supported this idea  · 

  14. Activity Status "Awaiting on customer reply" should stop the SLA as well

    111 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Ryan Bray supported this idea  · 

  15. Edit Ticket Notes

    250 votes

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    26 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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  16. **Remotely Wipe Devices**

    47 votes

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    2 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Ryan Bray supported this idea  · 

  17. Multiple devices per contact

    140 votes

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    20 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Planned  ·  Gil Givoni responded

    Hi,

    Great news! Your idea has been approved and is planned for implementation.

    We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

    You can also follow this in our Pubic Roadmap.

    Best regards,

    The Atera Team


    Ryan Bray supported this idea  · 

  18. Printer management

    151 votes

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    4 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Ryan Bray supported this idea  · 

  19. Search bar enhancements

    297 votes

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    17 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Ryan Bray supported this idea  · 

  20. Customize Dashboard and Reports

    52 votes

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    3 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Planned  ·  AdminMunaAssi (Director of Product Marketing, Atera) responded

    Hello,

    I wanted to give you visibility into our Q3 roadmap as it relates to your feature request.

    We are planning to embed Looker by Google, the industry leading tool for report generation. With this enhancement, a new set of reports will be made available to view on our Growth and Power tiers.  Users on our Power tier will be able to create their own custom reports to display the information they need to make data-driven decisions, every time.

    Stay tuned for our Product Release notifications

    Ryan Bray supported this idea  · 
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