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69 results found

  1. AI Insights Update Article

    2 votes

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    We’ll send you updates on this idea

    0 comments  ·  Ideas and Feedback » AI Copilot  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Ryan Bray shared this idea  · 

  2. KB article related to ticket

    13 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Ryan Bray supported this idea  · 

  3. Uninstall software installed by Chocolatey

    236 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Ryan Bray supported this idea  · 

  4. Improved Billing

    279 votes

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    52 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Ryan Bray supported this idea  · 

  5. Dark Mode

    1,921 votes

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    121 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    Best regards,

    The Atera Team

    Ryan Bray supported this idea  · 

  6. Ability to archive retired devices

    321 votes

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    3 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Ryan Bray supported this idea  · 

  7. Password Manager

    319 votes

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    5 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Ryan Bray supported this idea  · 

  8. Live screenshot of device to see user activity

    437 votes

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    10 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Ryan Bray supported this idea  · 

  9. Office license type

    482 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Ryan Bray supported this idea  · 

  10. MS Office Updates

    787 votes

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    We’ll send you updates on this idea

    2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Ryan Bray supported this idea  · 

  11. Ubiquiti Integration

    963 votes

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    We’ll send you updates on this idea

    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Ryan Bray supported this idea  · 

  12. Office 365 Integration

    1,590 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Ryan Bray supported this idea  · 

  13. Add spell check in ticket input

    71 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Ryan Bray supported this idea  · 

  14. Automatically close Alert tickets when resolved

    211 votes

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    17 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Ryan Bray supported this idea  · 

  15. Activity Status "Awaiting on customer reply" should stop the SLA as well

    112 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Ryan Bray supported this idea  · 

  16. Edit Ticket Notes

    252 votes

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    26 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Ryan Bray supported this idea  · 

  17. **Remotely Wipe Devices**

    47 votes

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    2 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Ryan Bray supported this idea  · 

  18. Printer management

    151 votes

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    4 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Ryan Bray supported this idea  · 

  19. Search bar enhancements

    302 votes

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    18 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Ryan Bray supported this idea  · 

  20. Customize Dashboard and Reports

    54 votes

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    3 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Planned  ·  AdminMunaAssi (Director of Product Marketing, Atera) responded

    Hello,

    I wanted to give you visibility into our Q3 roadmap as it relates to your feature request.

    We are planning to embed Looker by Google, the industry leading tool for report generation. With this enhancement, a new set of reports will be made available to view on our Growth and Power tiers.  Users on our Power tier will be able to create their own custom reports to display the information they need to make data-driven decisions, every time.

    Stay tuned for our Product Release notifications

    Ryan Bray supported this idea  · 
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