Settings and activity

42 results found

1. Streamline Agent for HelpDesk, Chat and Registration

   2 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Pushapraj Bhamra supported this idea  ·  Oct 29, 2024

2. A report that will tell us how many devices have the helpdesk agent installed.

   7 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Pushapraj Bhamra supported this idea  ·  Oct 29, 2024

3. Separating the chat feature from the Helpdesk Agent

   6 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Pushapraj Bhamra supported this idea  ·  Oct 29, 2024

4. show status of active Helpdesk Agents

   10 votes

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   2 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Pushapraj Bhamra supported this idea  ·  Oct 29, 2024

5. Remote Desktop Server multi-user support for the Helpdesk agent.

   33 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Pushapraj Bhamra supported this idea  ·  Oct 29, 2024

6. Ability to cc users in Helpdesk Agent

   8 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Pushapraj Bhamra supported this idea  ·  Oct 29, 2024

7. Revamped Helpdesk Agent

   341 votes

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   56 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   An error occurred while saving the comment
   Pushapraj Bhamra commented  ·  Oct 29, 2024  ·  Edit…  ·  Delete…

   multiple shortcuts to various other urls and scripts we want users to auto run them selves would be great.

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   Pushapraj Bhamra supported this idea  ·  Oct 29, 2024

8. Penetration Testing

   63 votes

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   0 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   Pushapraj Bhamra supported this idea  ·  Oct 21, 2024

9. Alert when agent uninstalled

   1,480 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Pushapraj Bhamra supported this idea  ·  Oct 21, 2024

10. Update Chocolatey Script to a newer version

    213 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Pushapraj Bhamra supported this idea  ·  Oct 21, 2024

11. Change management

    160 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Pushapraj Bhamra supported this idea  ·  Oct 21, 2024

12. Meraki integration

    96 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Pushapraj Bhamra supported this idea  ·  Oct 21, 2024

13. Need a report to tell me which devices for a customer are eligable for Windows 11

    405 votes

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    9 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Pushapraj Bhamra supported this idea  ·  Oct 21, 2024

14. Automatically close Alert tickets when resolved

    97 votes

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    3 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Pushapraj Bhamra supported this idea  ·  Oct 21, 2024

15. Free Dashboard Account

    919 votes

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    24 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Pushapraj Bhamra supported this idea  ·  Oct 21, 2024

16. Email technician when they have been @ tagged on an internal note of a ticket

    322 votes

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    8 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Pushapraj Bhamra supported this idea  ·  Oct 21, 2024

17. MS Office Updates

    770 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Pushapraj Bhamra supported this idea  ·  Oct 21, 2024

18. Hardware inventory

    644 votes

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    8 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Pushapraj Bhamra supported this idea  ·  Oct 21, 2024

19. Patch management

    75 votes

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    5 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Pushapraj Bhamra supported this idea  ·  Oct 21, 2024

20. Dark Mode

    303 votes

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    10 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Pushapraj Bhamra supported this idea  ·  Oct 21, 2024