Settings and activity

41 results found

1. Streamline Agent for HelpDesk, Chat and Registration

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Pushapraj Bhamra supported this idea  ·  Oct 29, 2024

2. A report that will tell us how many devices have the helpdesk agent installed.

   8 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Pushapraj Bhamra supported this idea  ·  Oct 29, 2024

3. show status of active Helpdesk Agents

   10 votes

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   2 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Pushapraj Bhamra supported this idea  ·  Oct 29, 2024

4. Remote Desktop Server multi-user support for the Helpdesk agent.

   33 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Pushapraj Bhamra supported this idea  ·  Oct 29, 2024

5. Ability to cc users in Helpdesk Agent

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Pushapraj Bhamra supported this idea  ·  Oct 29, 2024

6. Revamped Helpdesk Agent

   342 votes

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   56 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   An error occurred while saving the comment
   Pushapraj Bhamra commented  ·  Oct 29, 2024  ·  Edit…  ·  Delete…

   multiple shortcuts to various other urls and scripts we want users to auto run them selves would be great.

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   Pushapraj Bhamra supported this idea  ·  Oct 29, 2024

7. Penetration Testing

   65 votes

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   1 comment  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   Pushapraj Bhamra supported this idea  ·  Oct 21, 2024

8. Alert when agent uninstalled

   1,485 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Pushapraj Bhamra supported this idea  ·  Oct 21, 2024

9. Update Chocolatey Script to a newer version

   217 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Pushapraj Bhamra supported this idea  ·  Oct 21, 2024

10. Change management

    162 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Pushapraj Bhamra supported this idea  ·  Oct 21, 2024

11. Meraki integration

    99 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Pushapraj Bhamra supported this idea  ·  Oct 21, 2024

12. Need a report to tell me which devices for a customer are eligable for Windows 11

    422 votes

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    18 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Pushapraj Bhamra supported this idea  ·  Oct 21, 2024

13. Automatically close Alert tickets when resolved

    104 votes

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    3 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Pushapraj Bhamra supported this idea  ·  Oct 21, 2024

14. Free Dashboard Account

    944 votes

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    28 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Pushapraj Bhamra supported this idea  ·  Oct 21, 2024

15. Email technician when they have been @ tagged on an internal note of a ticket

    327 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Pushapraj Bhamra supported this idea  ·  Oct 21, 2024

16. MS Office Updates

    777 votes

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    2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Pushapraj Bhamra supported this idea  ·  Oct 21, 2024

17. Hardware inventory

    656 votes

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    9 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Pushapraj Bhamra supported this idea  ·  Oct 21, 2024

18. Patch management

    80 votes

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    7 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Pushapraj Bhamra supported this idea  ·  Oct 21, 2024

19. Dark Mode

    1,893 votes

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    118 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

    
    

    Pushapraj Bhamra supported this idea  ·  Oct 21, 2024

20. Ubiquiti Integration

    946 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Pushapraj Bhamra supported this idea  ·  Oct 21, 2024