Settings and activity

37 results found

1. Remote Desktop Server multi-user support for the Helpdesk agent.

   33 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Pushapraj Bhamra supported this idea  ·  Oct 29, 2024

2. Ability to cc users in Helpdesk Agent

   8 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Pushapraj Bhamra supported this idea  ·  Oct 29, 2024

3. Revamped Helpdesk Agent

   343 votes

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   57 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   An error occurred while saving the comment
   Pushapraj Bhamra commented  ·  Oct 29, 2024  ·  Edit…  ·  Delete…

   multiple shortcuts to various other urls and scripts we want users to auto run them selves would be great.

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   Pushapraj Bhamra supported this idea  ·  Oct 29, 2024

4. Penetration Testing

   65 votes

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   1 comment  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   Pushapraj Bhamra supported this idea  ·  Oct 21, 2024

5. Alert when agent uninstalled

   1,489 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Pushapraj Bhamra supported this idea  ·  Oct 21, 2024

6. Update Chocolatey Script to a newer version

   219 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Pushapraj Bhamra supported this idea  ·  Oct 21, 2024

7. Change management

   163 votes

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   5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Pushapraj Bhamra supported this idea  ·  Oct 21, 2024

8. Meraki integration

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Pushapraj Bhamra supported this idea  ·  Oct 21, 2024

9. Need a report to tell me which devices for a customer are eligable for Windows 11

   426 votes

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   18 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Pushapraj Bhamra supported this idea  ·  Oct 21, 2024

10. Automatically close Alert tickets when resolved

    209 votes

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    17 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Pushapraj Bhamra supported this idea  ·  Oct 21, 2024

11. Free Dashboard Account

    953 votes

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    30 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Pushapraj Bhamra supported this idea  ·  Oct 21, 2024

12. Email technician when they have been @ tagged on an internal note of a ticket

    330 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Pushapraj Bhamra supported this idea  ·  Oct 21, 2024

13. MS Office Updates

    783 votes

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    2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Pushapraj Bhamra supported this idea  ·  Oct 21, 2024

14. Patch management

    83 votes

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    7 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Pushapraj Bhamra supported this idea  ·  Oct 21, 2024

15. Dark Mode

    1,905 votes

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    118 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

    
    

    Pushapraj Bhamra supported this idea  ·  Oct 21, 2024

16. Ubiquiti Integration

    953 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Pushapraj Bhamra supported this idea  ·  Oct 21, 2024

17. Ticket retention

    1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Edit…  ·  Delete…  ·  Admin →
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    Pushapraj Bhamra shared this idea  ·  Oct 21, 2024