Settings and activity

28 results found

1. Pull reports via API

   18 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Pushapraj Bhamra supported this idea  ·  Oct 29, 2024

2. Ability to include Custom Fields in Reports.

   80 votes

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   4 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being

   reviewed by our product team. We

   ’

   ll keep an

   eye on the number of votes, and let you know if

   a decision is reached to implement. Thank you

   for being a partner in our process!

   Pushapraj Bhamra supported this idea  ·  Oct 29, 2024

3. Reports on Customer Portal

   18 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Pushapraj Bhamra supported this idea  ·  Oct 29, 2024

4. Create Customized Reports

   39 votes

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   1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Pushapraj Bhamra supported this idea  ·  Oct 29, 2024

5. Customize Dashboard and Reports

   48 votes

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   2 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Planned  ·  AdminMunaAssi (Director of Product Marketing, Atera) responded

   Hello,

   I wanted to give you visibility into our Q3 roadmap as it relates to your feature request.

   
   

   We are planning to embed Looker by Google, the industry leading tool for report generation. With this enhancement, a new set of reports will be made available to view on our Growth and Power tiers.  Users on our Power tier will be able to create their own custom reports to display the information they need to make data-driven decisions, every time.

   
   

   Stay tuned for our Product Release notifications

   Pushapraj Bhamra supported this idea  ·  Oct 29, 2024

6. Streamline Agent for HelpDesk, Chat and Registration

   2 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Pushapraj Bhamra supported this idea  ·  Oct 29, 2024

7. A report that will tell us how many devices have the helpdesk agent installed.

   7 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Pushapraj Bhamra supported this idea  ·  Oct 29, 2024

8. Separating the chat feature from the Helpdesk Agent

   6 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Pushapraj Bhamra supported this idea  ·  Oct 29, 2024

9. show status of active Helpdesk Agents

   10 votes

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   2 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Pushapraj Bhamra supported this idea  ·  Oct 29, 2024

10. Remote Desktop Server multi-user support for the Helpdesk agent.

    32 votes

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    0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Pushapraj Bhamra supported this idea  ·  Oct 29, 2024

11. Ability to cc users in Helpdesk Agent

    7 votes

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    0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Pushapraj Bhamra supported this idea  ·  Oct 29, 2024

12. Revamped Helpdesk Agent

    336 votes

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    Under Review  ·  54 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Pushapraj Bhamra commented  ·  Oct 29, 2024  ·  Edit…  ·  Delete…

    multiple shortcuts to various other urls and scripts we want users to auto run them selves would be great.

    Save Submitting...
    Pushapraj Bhamra supported this idea  ·  Oct 29, 2024

13. Penetration Testing

    40 votes

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    0 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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    Pushapraj Bhamra supported this idea  ·  Oct 21, 2024

14. Alert when agent uninstalled

    1,419 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Pushapraj Bhamra supported this idea  ·  Oct 21, 2024

15. Update Chocolatey Script to a newer version

    189 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Pushapraj Bhamra supported this idea  ·  Oct 21, 2024

16. Change management

    145 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Pushapraj Bhamra supported this idea  ·  Oct 21, 2024

17. Meraki integration

    72 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Pushapraj Bhamra supported this idea  ·  Oct 21, 2024

18. Report to show computers that do not meet the requirements for Windows 11

    369 votes

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    6 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hi, The feature idea you submitted is currently under review. Thanks for making your voice heard! We’ll keep a close watch on how many votes it gets and update you if we decide to develop it.

    Pushapraj Bhamra supported this idea  ·  Oct 21, 2024

19. Automatically close Alert tickets when resolved

    57 votes

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    3 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Pushapraj Bhamra supported this idea  ·  Oct 21, 2024

20. Free Dashboard Account

    856 votes

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    24 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Pushapraj Bhamra supported this idea  ·  Oct 21, 2024