Settings and activity
24 results found
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33 votes
Robert
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407 votes
An error occurred while saving the comment Robert
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250 votes
An error occurred while saving the comment Robert
commented
This really hasn't been implemented after nearly 3 years from the initial suggestion? It's a simple edit feature that has been commonplace since the early 2000's and is present in every single ticketing competitor on the market... the fact that we even have to vote on this is laughable. Big red flag for Atera, certainly second guessing this software now.
Robert
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397 votesRobert
supported this idea
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1,904 votes
Hi,
Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.
We continuously review user feedback to inform our development priorities, so your idea remains on our radar.
Best regards,
The Atera Team
Robert
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95 votesRobert
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163 votesRobert
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426 votesRobert
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431 votes
Hi,
We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.
We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.
Best regards,
The Atera Team
Robert
supported this idea
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245 votesRobert
supported this idea
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308 votes
Hi,
We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.
We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.
Best regards,
The Atera Team
Robert
supported this idea
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317 votesRobert
supported this idea
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161 votes
An error occurred while saving the comment Robert
commented
There are plenty of tickets regarding the hidden field usage in the Customer Portal and it is being addressed.
Adding onto that, it would be nice to have an indicator on Custom Fields that show (at a glance) which fields are hidden or editable in the admin menu. Otherwise, to know which are which you need to go through the fields individually and/or on the portal itself. The fields already have an indicator for what format they're in (text, date, number, etc) so another indicator for hidden/editable would be greatly appreciated as it would save a bit of time when these fields need edited.
Robert
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39 votesRobert
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30 votesRobert
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63 votesRobert
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330 votesRobert
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36 votesRobert
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20 votesRobert
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21 votesRobert
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Three years to START development on a feature considered necessary by most ticketing software standards. Oh boy I must have a fun experience ahead of me as we transition to Atera...