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53 results found

  1. string modification on incoming email subject lines

    12 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Jorgi | CloudCom supported this idea  · 

  2. Activity Status "Awaiting on customer reply" should stop the SLA as well

    113 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Jorgi | CloudCom supported this idea  · 

  3. Network Discovery: Security Audit

    978 votes

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    19 comments  ·  Ideas and Feedback » Network Discovery  ·  Admin →
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    Jorgi | CloudCom supported this idea  · 

  4. Allow for customization of columns on ticketing screen

    357 votes

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    43 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Jorgi | CloudCom supported this idea  · 

  5. Password protect the Atera agent from end-user uninstalls

    1,648 votes

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    31 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Jorgi | CloudCom supported this idea  · 

  6. Integration with UniFi Cloud

    1,008 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Jorgi | CloudCom supported this idea  · 

  7. Battery Health Report

    274 votes

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    7 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Jorgi | CloudCom supported this idea  · 

  8. Mobile Device Management

    2,319 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.


    Best regards,

    The Atera Team

    Jorgi | CloudCom supported this idea  · 

  9. SentinelOne Integration

    456 votes

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    32 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Jorgi | CloudCom supported this idea  · 

  10. Office license type

    484 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Jorgi | CloudCom supported this idea  · 

  11. Dark Mode

    1,943 votes

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    126 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    Best regards,

    The Atera Team

    Jorgi | CloudCom supported this idea  · 

  12. Allow More White Label Options

    440 votes

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    4 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Jorgi | CloudCom supported this idea  · 

  13. Alert when agent uninstalled

    1,500 votes

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    8 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Jorgi | CloudCom supported this idea  · 
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