Settings and activity

57 results found

1. Export / import function Kowledge Base

   19 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

2. Add our customer's logo on the Customer portal

   6 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

3. Order in which Knowledge Base Categories are displayed in the Customer Portal

   7 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

4. more customisation of portal

   20 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

5. Search KB by keywords or by categories.

   11 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

6. Better structure to the KB

   9 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

7. Approval for knowledgebase

   5 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

8. More sub divisions in the knowledge base.

   6 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

9. Bulk creation of monitoring devices

   5 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

10. Quick access to PC Power Settings

    19 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

11. Have chat open automatically and not ask for user to accept the chat

    9 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

12. Number of Displays

    79 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

13. View only license

    29 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

14. User deletion

    38 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

15. Hiding Atera, Anydesk or splashtop Icons in system tray

    58 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

16. Add spell check in ticket input

    69 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

17. Ability to assign a contact to multiple devices for work from home

    167 votes

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    8 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

18. If a technician deletes time entries, need to see it on the activity log

    47 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

19. Dark mode view for the agera app Android and IOS please

    83 votes

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    4 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

20. oauth2 - Login to atera using Microsoft 365 Account

    81 votes

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    2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Jorgi | CloudCom supported this idea  ·  Dec 5, 2023