Settings and activity

54 results found

1. Export / import function Kowledge Base

   20 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

2. Order in which Knowledge Base Categories are displayed in the Customer Portal

   8 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

3. Customer Portal / Service portal suggested improvements (consolidated)

   166 votes

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   27 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

4. Search KB by keywords or by categories.

   11 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

5. Better structure to the KB

   9 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

6. Approval for knowledgebase

   5 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

7. More sub divisions in the knowledge base.

   6 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

8. Bulk creation of monitoring devices

   6 votes

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   1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

9. Quick access to PC Power Settings

   21 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

10. Have chat open automatically and not ask for user to accept the chat

    9 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

11. Number of Displays

    92 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

12. View only license

    32 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

13. User deletion

    46 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

14. Hiding Atera, Anydesk or splashtop Icons in system tray

    68 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

15. Add spell check in ticket input

    71 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

16. Ability to assign a contact to multiple devices for work from home

    175 votes

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    9 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

17. If a technician deletes time entries, need to see it on the activity log

    49 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

18. Dark mode view for the agera app Android and IOS please

    97 votes

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    4 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

19. oauth2 - Login to atera using Microsoft 365 Account

    88 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

20. Additional information on why a script failed

    99 votes

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    1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Jorgi | CloudCom supported this idea  ·  Dec 5, 2023