Settings and activity

20 results found

1. Merge contacts

   15 votes

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   5 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Ian Heegaard commented  ·  Mar 30, 2024  ·  Edit…  ·  Delete…

   Changing domains is a problem

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   Ian Heegaard supported this idea  ·  Mar 30, 2024

2. Merging tickets should merge cc'd recipients

   8 votes

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   0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Ian Heegaard supported this idea  ·  Mar 30, 2024

3. Merge Agents

   172 votes

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   6 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Ian Heegaard supported this idea  ·  Mar 30, 2024

4. Integration with Direct messages systems

   849 votes

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   62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Ian Heegaard supported this idea  ·  Mar 30, 2024

5. Zapier Integration

   37 votes

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   4 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Ian Heegaard supported this idea  ·  Jun 6, 2023

6. api ticket activity status

   5 votes

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   1 comment  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Ian Heegaard shared this idea  ·  May 3, 2023

7. API Key Manager / API Security / Expanding capabilities / OpenAPI compliance

   124 votes

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   32 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   Great news! Your idea has been approved and is planned for implementation.

   We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

   [For major features only–] You can also follow this in our Pubic Roadmap.

   Best regards,

   The Atera Team

   
   

   Ian Heegaard supported this idea  ·  May 3, 2023

8. exclude filter for status

   1 vote

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Ian Heegaard shared this idea  ·  Mar 24, 2023

9. Disk capacity refresh

   7 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Ian Heegaard supported this idea  ·  Mar 24, 2023

10. Automatic Refresh of Devices page

    27 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Ian Heegaard supported this idea  ·  Mar 24, 2023

11. refresh

    14 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Ian Heegaard supported this idea  ·  Mar 24, 2023

12. Force status refresh

    22 votes

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    3 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Ian Heegaard supported this idea  ·  Mar 24, 2023

13. Order the quick reply templates

    9 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Ian Heegaard supported this idea  ·  Mar 21, 2023

14. Refresh rate Increase or Customization

    4 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Ian Heegaard shared this idea  ·  Feb 1, 2023

15. refresh

    28 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Ian Heegaard supported this idea  ·  Feb 1, 2023

16. sort tickets by more than one field

    6 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Ian Heegaard shared this idea  ·  Jan 6, 2023

17. Add Microsoft Defender integration

    363 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Ian Heegaard supported this idea  ·  Jan 6, 2023

18. Employee Onboarding/Offboarding Feature

    874 votes

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    7 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Ian Heegaard supported this idea  ·  Jan 6, 2023

19. 3cx integration

    211 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Ian Heegaard supported this idea  ·  Jan 6, 2023

20. Improved Customized Dashboard

    1,566 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Ian Heegaard supported this idea  ·  Jan 6, 2023