Settings and activity

20 results found

1. Out of Warranty Date on Devices

   61 votes

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   2 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Ethan Jarvis commented  ·  Apr 17, 2025  ·  Edit…  ·  Delete…

   You may have done this by now, but we use the custom fields to do this. You can make it a date field as well for easier formatting. Then you can even run a report in advanced reports to pull anything that has passed the date.

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2. Mobile Device Management

   2,291 votes

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   87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Ethan Jarvis supported this idea  ·  Nov 5, 2024

3. Dark Mode

   308 votes

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   10 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Ethan Jarvis supported this idea  ·  Nov 5, 2024

4. Make Browser Tab Titles Useful

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   0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Ethan Jarvis supported this idea  ·  Jul 22, 2024

5. Improved ticket view experience when applying filters manually

   5 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Ethan Jarvis supported this idea  ·  Jul 22, 2024

6. Color coding options for different ticket status

   12 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Ethan Jarvis supported this idea  ·  Jul 22, 2024

7. Export all BitLocker keys via the API

   22 votes

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   1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Ethan Jarvis supported this idea  ·  Jul 22, 2024

8. Be able to build the basic Patch Status Summary report in advanced reports

   3 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Ethan Jarvis shared this idea  ·  Jul 22, 2024

9. Allow for customization of columns on ticketing screen

   339 votes

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   41 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Ethan Jarvis supported this idea  ·  Jul 22, 2024

10. Full sync with AD

    2 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Ethan Jarvis shared this idea  ·  Apr 15, 2024

11. Print a Ticket

    126 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Ethan Jarvis supported this idea  ·  Apr 15, 2024

12. Multiple devices per contact

    131 votes

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    16 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Ethan Jarvis supported this idea  ·  Apr 15, 2024

13. search for bitlocker

    9 votes

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    1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Ethan Jarvis commented  ·  Mar 20, 2024  ·  Edit…  ·  Delete…

    You can use advanced options to generate a report to see which computers have bitlocker enabled. Not sure if that helps or not.

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14. Email technician when they have been @ tagged on an internal note of a ticket

    325 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Ethan Jarvis supported this idea  ·  Mar 20, 2024

15. Alerts for new ticket and ticket replies

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Edit…  ·  Delete…  ·  Admin →
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    Ethan Jarvis shared this idea  ·  Feb 27, 2024

16. Mobile App Improvements

    740 votes

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    Planned  ·  39 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Ethan Jarvis supported this idea  ·  Sep 27, 2023

17. Customer facing App

    54 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Ethan Jarvis supported this idea  ·  Sep 27, 2023

18. Assign a contact to multiple agents and/or assign multiple contacts to an agent

    186 votes

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    30 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Ethan Jarvis commented  ·  Sep 27, 2023  ·  Edit…  ·  Delete…

    In our company we have a lot of admin users that have portable and stationary pieces of equipment and we have certain departments that share computers. We currently use our own inventory program but if we could assign multiple pieces of equipment to a single user or multiple users to a single device we could completely integrate our entire process to Atera.

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    Ethan Jarvis supported this idea  ·  Sep 27, 2023

19. Atera Dark Mode

    1,756 votes

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    106 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Ethan Jarvis supported this idea  ·  Sep 27, 2023

20. Alert when agent uninstalled

    1,483 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Ethan Jarvis supported this idea  ·  Sep 26, 2023