Settings and activity

201 results found

1. Device Filtering

   11 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Gareth Whitcombe supported this idea  ·  Feb 17, 2023

2. create ticket with remote connect to customer computer

   8 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Gareth Whitcombe supported this idea  ·  Feb 17, 2023

3. Would really like to see a report available on User activity, in respect to WFH users. Historic Idle/active time etc.

   8 votes

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   1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Gareth Whitcombe supported this idea  ·  Feb 17, 2023

4. Alert groups

   18 votes

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   1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Gareth Whitcombe supported this idea  ·  Feb 17, 2023

5. Network Discovery Improvement Ideas

   12 votes

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   1 comment  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Gareth Whitcombe supported this idea  ·  Feb 17, 2023

6. Ability to have a view and/or report that will list all devices that require a reboot.

   5 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Gareth Whitcombe supported this idea  ·  Feb 17, 2023

7. Threshold profile to check low usage

   2 votes

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   0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Gareth Whitcombe supported this idea  ·  Feb 17, 2023

8. Having multiple phone numbers in the ticket systems

   6 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Gareth Whitcombe supported this idea  ·  Feb 17, 2023

9. Delay Sending of Response

   7 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Gareth Whitcombe supported this idea  ·  Feb 17, 2023

10. Add ability to remove technicians

    130 votes

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    7 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Gareth Whitcombe supported this idea  ·  Feb 17, 2023

11. Customer Contact

    76 votes

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    5 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Gareth Whitcombe supported this idea  ·  Feb 17, 2023

12. Change Threshold profiles to use a Parent/Child relationship model

    71 votes

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    7 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Gareth Whitcombe supported this idea  ·  Feb 17, 2023

13. Different License Types

    77 votes

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    6 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Gareth Whitcombe supported this idea  ·  Feb 17, 2023

14. Allow AND and OR conditions

    24 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Gareth Whitcombe supported this idea  ·  Feb 17, 2023

15. Alert statuses and repetitive reminders

    75 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Gareth Whitcombe supported this idea  ·  Feb 17, 2023

16. Security Audit of Atera Platform

    81 votes

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    1 comment  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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    Gareth Whitcombe supported this idea  ·  Feb 17, 2023

17. Ability to assign a contact to multiple devices for work from home

    173 votes

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    8 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Gareth Whitcombe supported this idea  ·  Feb 17, 2023

18. Network Discovery: More opportunities

    117 votes

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    1 comment  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Gareth Whitcombe supported this idea  ·  Feb 17, 2023

19. Atera End-User License

    162 votes

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    2 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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    Gareth Whitcombe supported this idea  ·  Feb 17, 2023

20. "Work from Home" Simultaneous Dual-Monitor Support

    233 votes

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    14 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Gareth Whitcombe supported this idea  ·  Feb 17, 2023