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58 results found

  1. Security and Compliance Scan

    134 votes

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    2 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jonas Benthin Saxild supported this idea  · 

  2. Notify when device is back online

    297 votes

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    8 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jonas Benthin Saxild supported this idea  · 

  3. Add Microsoft Defender integration

    324 votes

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    2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jonas Benthin Saxild supported this idea  · 

  4. Ability to archive retired devices

    293 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jonas Benthin Saxild supported this idea  · 

  5. Warranty Information Collection

    499 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jonas Benthin Saxild supported this idea  · 

  6. Display entire ticket conversation in email template

    43 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jonas Benthin Saxild supported this idea  · 

  7. open an attachment rather than having to download each time.

    133 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jonas Benthin Saxild supported this idea  · 

  8. Software install/uninstall email alert

    36 votes

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    1 comment  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Jonas Benthin Saxild supported this idea  · 

  9. Extracting all devices (Windows, Mac, SNMP, etc) with their IP address and Mac Address to a CSV

    8 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Jonas Benthin Saxild supported this idea  · 

  10. Customize sent from address for emails

    61 votes

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    8 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jonas Benthin Saxild supported this idea  · 

  11. Assign Multiple Contacts for a single Device

    24 votes

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    1 comment  ·  Ideas and Feedback » Devices  ·  Admin →
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    Jonas Benthin Saxild supported this idea  · 

  12. Multiple devices per contact

    76 votes

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    10 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Jonas Benthin Saxild supported this idea  · 

  13. Assign a contact to multiple agents and/or assign multiple contacts to an agent

    172 votes

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    27 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jonas Benthin Saxild supported this idea  · 

  14. Powershell & CMD.exe Launch Options

    70 votes

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    9 comments  ·  Ideas and Feedback  ·  Admin →
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    Jonas Benthin Saxild supported this idea  · 

  15. Put devices in multiple folders or tags

    42 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Jonas Benthin Saxild supported this idea  · 

  16. Desktop notifications

    95 votes

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    3 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Jonas Benthin Saxild supported this idea  · 

  17. Reply to tickets via email

    93 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Jonas Benthin Saxild supported this idea  · 

  18. If a technician deletes time entries, need to see it on the activity log

    47 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Jonas Benthin Saxild supported this idea  · 

  19. Activity Status "Awaiting on customer reply" should stop the SLA as well

    101 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Jonas Benthin Saxild supported this idea  · 

  20. Ability to assign a contact to multiple devices for work from home

    166 votes

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    8 comments  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    Jonas Benthin Saxild supported this idea  · 
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