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57 results found

  1. Slashtop Chatting

    2 votes

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    0 comments  ·  Ideas and Feedback » Splashtop  ·  Admin →
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    Jonas Benthin Saxild supported this idea  · 

  2. Ability to edit Internal Note on ticket

    48 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Jonas Benthin Saxild supported this idea  · 

  3. Customer Asset Search

    32 votes

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    3 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Jonas Benthin Saxild supported this idea  · 

  4. Out of Warranty Date on Devices

    77 votes

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    2 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.


    Best regards,

    The Atera Team


    An error occurred while saving the comment
    Jonas Benthin Saxild commented  · 

    I would love to see the Purchase date and Warrenty End date and Warrenty Type fields on device info for better device management.
    Noticed the Asset Preset report and it has what I need, but now I'll have to manually add all computers with their purchase and warrenty information, in order to utilize the feature.
    please make this a possibility

    Jonas Benthin Saxild supported this idea  · 

  5. Dark Mode

    1,895 votes

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    118 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.


    Best regards,

    The Atera Team


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    Jonas Benthin Saxild commented  · 

    I had a colleague who worked in Atera back in 2019 and they had requested Dark mode back then too =/ i'm starting to loose hope that it'll ever be implemented..

    Jonas Benthin Saxild supported this idea  · 

  6. implementation of a maintenance window

    17 votes

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    2 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Jonas Benthin Saxild supported this idea  · 

  7. The ability to Remove or Edit the default Ticket fields

    52 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Jonas Benthin Saxild supported this idea  · 

  8. Email technician when they have been @ tagged on an internal note of a ticket

    329 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Jonas Benthin Saxild supported this idea  · 

  9. merging tickets

    63 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Jonas Benthin Saxild supported this idea  · 

  10. Additional information on why a script failed

    99 votes

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    1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Jonas Benthin Saxild supported this idea  · 

  11. User deletion

    45 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Jonas Benthin Saxild supported this idea  · 

  12. oauth2 - Login to atera using Microsoft 365 Account

    87 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Jonas Benthin Saxild supported this idea  · 

  13. Live screenshot of device to see user activity

    426 votes

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    9 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.


    Best regards,

    The Atera Team


    Jonas Benthin Saxild supported this idea  · 

  14. MS Office Updates

    778 votes

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    2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.


    Best regards,

    The Atera Team


    Jonas Benthin Saxild supported this idea  · 

  15. Install on iOS and Android

    134 votes

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    2 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Jonas Benthin Saxild supported this idea  · 

  16. Search bar enhancements

    296 votes

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    Planned  ·  17 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Jonas Benthin Saxild commented  · 

    I would generally like to have the search function improved.

    Jonas Benthin Saxild supported this idea  · 

  17. Ticket Search - Search within tickets to find previously solved issues

    32 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Jonas Benthin Saxild supported this idea  · 

  18. Add ability to remove technicians

    130 votes

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    7 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Jonas Benthin Saxild supported this idea  · 

  19. Bulk select users from AD and delete the ones that are not relevant for imports in Atera.

    4 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Jonas Benthin Saxild supported this idea  · 

  20. Contacts delete

    29 votes

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    4 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Jonas Benthin Saxild supported this idea  · 
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