Settings and activity

58 results found

1. chat

   45 votes

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   4 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Jonas Benthin Saxild supported this idea  ·  Oct 22, 2024

2. implementation of a maintenance window

   15 votes

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   2 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Jonas Benthin Saxild supported this idea  ·  Oct 7, 2024

3. The ability to Remove or Edit the default Ticket fields

   47 votes

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   4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Jonas Benthin Saxild supported this idea  ·  Oct 7, 2024

4. Dark Mode

   201 votes

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   3 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Jonas Benthin Saxild supported this idea  ·  Jun 13, 2024

5. Email technician when they have been @ tagged on an internal note of a ticket

   271 votes

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   6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Jonas Benthin Saxild supported this idea  ·  Apr 25, 2024

6. Customer should be able to have multiple devices under them and not just 1.

   27 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Jonas Benthin Saxild supported this idea  ·  Apr 25, 2024

7. merging tickets

   42 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Jonas Benthin Saxild supported this idea  ·  Apr 25, 2024

8. Additional information on why a script failed

   88 votes

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   1 comment  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

   Jonas Benthin Saxild supported this idea  ·  Apr 18, 2024

9. User deletion

   32 votes

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   2 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Jonas Benthin Saxild supported this idea  ·  Apr 18, 2024

10. oauth2 - Login to atera using Microsoft 365 Account

    80 votes

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    2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Jonas Benthin Saxild supported this idea  ·  Apr 18, 2024

11. Live screenshot of device to see user activity

    371 votes

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    9 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jonas Benthin Saxild supported this idea  ·  Apr 18, 2024

12. MS Office Updates

    713 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jonas Benthin Saxild supported this idea  ·  Apr 18, 2024

13. Hardware inventory

    586 votes

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    6 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Jonas Benthin Saxild supported this idea  ·  Apr 18, 2024

14. Install on iOS and Android

    127 votes

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    2 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jonas Benthin Saxild supported this idea  ·  Feb 8, 2024

15. Search bar enhancements

    285 votes

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    Planned  ·  16 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Jonas Benthin Saxild commented  ·  Jan 30, 2024  ·  Edit…  ·  Delete…

    I would generally like to have the search function improved.

    Save Submitting...
    Jonas Benthin Saxild supported this idea  ·  Apr 18, 2023

16. Ticket Search - Search within tickets to find previously solved issues

    29 votes

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    3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Jonas Benthin Saxild supported this idea  ·  Jan 24, 2024

17. Add ability to remove technicians

    125 votes

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    7 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jonas Benthin Saxild supported this idea  ·  Sep 27, 2023

18. Bulk select users from AD and delete the ones that are not relevant for imports in Atera.

    3 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Jonas Benthin Saxild supported this idea  ·  Sep 27, 2023

19. Contacts delete

    26 votes

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    4 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jonas Benthin Saxild supported this idea  ·  Sep 27, 2023

20. Bulk update/delete users

    15 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Jonas Benthin Saxild supported this idea  ·  Sep 27, 2023