Settings and activity
18 results found
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82 votes
We plan to expand our AV integrations in the near future. Thanks for your feedback!
Support - DataSys
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341 votes
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1,559 votesSupport - DataSys
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1,610 votes
Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!
Support - DataSys
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8 votes
An error occurred while saving the comment Support - DataSys
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I just posted this idea too, it would be much simpler for end users and technicians.
Support - DataSys
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41 votesSupport - DataSys
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27 votesSupport - DataSys
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131 votes
Hi,
Great news! Your idea has been approved and is planned for implementation.
We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.
You can also follow this in our Pubic Roadmap.
Best regards,
The Atera Team
Support - DataSys
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1 voteSupport - DataSys
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1,758 votesSupport - DataSys
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89 votesSupport - DataSys
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981 votesSupport - DataSys
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272 votesSupport - DataSys
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171 votesSupport - DataSys
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1,483 votesSupport - DataSys
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2 votesSupport - DataSys
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4 votesSupport - DataSys
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8 votesSupport - DataSys
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Allow tickets to be created from the helpdesk agent, Not requiring a redirect to the customer portal. When the user clicks "Open Ticket" put a pop-up in the middle of there screen that displays the ticket request. Allow then to capture their screen from it as well. Being able to upload files directly from there and gathering a report of the computer and attaching that to the ticket would be a great add on aswell.