Settings and activity
19 results found
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81 votes
We plan to expand our AV integrations in the near future. Thanks for your feedback!
Support - DataSys
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339 votes
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1,555 votesSupport - DataSys
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1,597 votes
Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!
Support - DataSys
supported this idea
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8 votes
An error occurred while saving the comment Support - DataSys
commented
I just posted this idea too, it would be much simpler for end users and technicians.
Support - DataSys
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38 votesSupport - DataSys
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35 votesSupport - DataSys
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26 votesSupport - DataSys
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28 votesSupport - DataSys
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1 voteSupport - DataSys
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1,734 votesSupport - DataSys
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85 votes
Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!
Support - DataSys
supported this idea
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970 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Support - DataSys
supported this idea
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269 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Support - DataSys
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169 votes
Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!
Support - DataSys
supported this idea
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1,472 votes
Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!
Support - DataSys
supported this idea
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2 votesSupport - DataSys
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4 votesSupport - DataSys
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8 votesSupport - DataSys
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Allow tickets to be created from the helpdesk agent, Not requiring a redirect to the customer portal. When the user clicks "Open Ticket" put a pop-up in the middle of there screen that displays the ticket request. Allow then to capture their screen from it as well. Being able to upload files directly from there and gathering a report of the computer and attaching that to the ticket would be a great add on aswell.