Settings and activity

52 results found

1. Overall improvement of Patch Management

   329 votes

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   Planned  ·  13 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Michael Cain supported this idea  ·  Oct 5, 2022

2. winring

   4 votes

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   1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Michael Cain supported this idea  ·  Sep 29, 2022
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   Michael Cain commented  ·  Sep 29, 2022  ·  Edit…  ·  Delete…

   I understand WinRing0 is collecting stats on the computer.

   Why does it have to be *installed* every minute?

   We are working through some BSOD instability. Beyond the nuisance event logs messages, I'm concerned all of this high frequency driver maintenance activity might be related.

   I wish I could alter the poling frequency to the driver would install less often.

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3. IPAM

   10 votes

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   1 comment  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Michael Cain commented  ·  Sep 8, 2022  ·  Edit…  ·  Delete…

   Oh, yes! An IPAM module would be great!
   See address space utilization of each client.
   Internal and public IPs

   Other examples for inspiration...
   https://www.combodo.com/teemip-194
   https://www.efficientip.com/
   https://docs.microsoft.com/en-us/windows-server/networking/technologies/ipam/ipam-top

   Atera is already running network discovery so it already has most of the data. Just need to organize and display it.

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   Michael Cain supported this idea  ·  Sep 8, 2022

4. RAID Monitoring for servers

   378 votes

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   14 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Michael Cain commented  ·  Aug 30, 2022  ·  Edit…  ·  Delete…

   This could be addressed with stronger SNMP features.

   https://atera.uservoice.com/forums/936306-ideas-and-feedback/suggestions/43724616-snmp-mib-import-instead-of-manual-oid-typing

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   Michael Cain supported this idea  ·  Aug 26, 2022

5. Monitored Agent "addon" for Synology

   219 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Michael Cain supported this idea  ·  Aug 30, 2022

6. Annouments Board in Customer Portal

   30 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Michael Cain supported this idea  ·  Aug 26, 2022

7. Install agent on Synology, QNAP or Raspberry Pi

   365 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Michael Cain supported this idea  ·  Aug 26, 2022

8. Employee Onboarding/Offboarding Feature

   867 votes

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   6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Michael Cain supported this idea  ·  Aug 16, 2022

9. JumpCloud SSO Integration

   27 votes

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   3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Michael Cain supported this idea  ·  Jul 8, 2022

10. saml

    4 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Michael Cain supported this idea  ·  Jul 8, 2022

11. Single Sign On (SSO) for Work from Home

    23 votes

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    1 comment  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Michael Cain supported this idea  ·  Jul 8, 2022

12. tickets by tags

    4 votes

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    1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Michael Cain commented  ·  Jun 22, 2022  ·  Edit…  ·  Delete…

    I need to be able to identify incident trends.

    I'd like run a report that identifies tickets by tags.
    Count how many ticket per tag.

    "<some percentage> of all tickets are password reset requests. Let's do some training."

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    Michael Cain shared this idea  ·  Jun 22, 2022

13. search feature ticket

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Michael Cain supported this idea  ·  May 19, 2022

14. Advanced Search for Particular Customers for Tickets

    8 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Michael Cain supported this idea  ·  May 19, 2022

15. Export Ticket Information

    28 votes

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    3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Michael Cain commented  ·  May 19, 2022  ·  Edit…  ·  Delete…

    Could also serve as a way to text search though ticket contents.

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    Michael Cain supported this idea  ·  May 19, 2022

16. Create Custom Tags

    18 votes

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    3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Michael Cain supported this idea  ·  May 19, 2022

17. Contract Management

    21 votes

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    2 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Michael Cain commented  ·  May 16, 2022  ·  Edit…  ·  Delete…

    Telecom, cellular, and ISP contracts
    Printer leases
    Domain registrations

    Reports could help budget planning
    Renewal reminders

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    Michael Cain supported this idea  ·  May 16, 2022

18. SaaS Licenses Management

    50 votes

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    2 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Michael Cain supported this idea  ·  May 16, 2022

19. Office 365 Integration

    1,576 votes

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    61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Michael Cain commented  ·  Apr 25, 2022  ·  Edit…  ·  Delete…

    Be able to on/off-board M365 users from ticket requests.

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20. Mobile Device Management

    2,295 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    
    

    Best regards,

    The Atera Team