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23 results found

  1. Gradient MSP integration

    3 votes

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    1 comment  ·  Ideas and Feedback » Billing  ·  Admin →
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    Tyler Laney shared this idea  · 

  2. Improved Billing

    267 votes

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    Under Review  ·  49 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Tyler Laney commented  · 

    sync with pax8 so I can import partial prorated payments for products purchased in middle of month.

  3. Warranty Information Collection

    469 votes

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    6 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Tyler Laney supported this idea  · 

  4. Assign a contact to multiple agents and/or assign multiple contacts to an agent

    157 votes

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    26 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Tyler Laney supported this idea  · 

  5. sonicwall integration

    48 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Tyler Laney supported this idea  · 

  6. Active Directory Devices sync

    181 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Tyler Laney supported this idea  · 

  7. Server and VM Monitoring and Managemen for AD

    289 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Tyler Laney supported this idea  · 

  8. Devices Tab

    94 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Tyler Laney supported this idea  · 

  9. RAID Monitoring for servers

    354 votes

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    13 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Tyler Laney supported this idea  · 

  10. Revamped Helpdesk Agent

    329 votes

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    Under Review  ·  51 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Tyler Laney supported this idea  · 

  11. Mobile App Improvements

    673 votes

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    Planned  ·  35 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Tyler Laney supported this idea  · 

  12. Password protect the Atera agent from end-user uninstalls

    1,527 votes

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    26 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Tyler Laney supported this idea  · 

  13. Atera Dark Mode

    1,617 votes

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    Under Review  ·  81 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Tyler Laney supported this idea  · 

  14. Network Discovery: Security Audit

    921 votes

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    Under Review  ·  18 comments  ·  Ideas and Feedback » Network Discovery  ·  Admin →
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    Tyler Laney supported this idea  · 

  15. Integration with Direct messages systems

    804 votes

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    60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,


    We're currently designing an integration of Microsoft Teams with Atera.

    We'd love to hear what are your expectations from such an integration.

    Please answer this 1-minute survey if you'd like to provide your feedback.


    Looking forward to hearing your thoughts.


    Thank you,

    Yakov Gorbulsky | Product Manager

    Tyler Laney supported this idea  · 

  16. Complex rules for alerts generation

    175 votes

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    Under Review  ·  8 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Tyler Laney supported this idea  · 

  17. Pax 8 Integration

    48 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Tyler Laney supported this idea  · 

  18. Recommended merging of tickets

    25 votes

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    0 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Tyler Laney supported this idea  · 

  19. Employee Onboarding/Offboarding Feature

    816 votes

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    Under Review  ·  6 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Tyler Laney supported this idea  · 

  20. Documentation Management

    1,190 votes

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    Under Review  ·  20 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Tyler Laney supported this idea  · 
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