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70 results found

  1. Option to turn off / hide unwanted/unused features

    3 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Matt Massey supported this idea  · 

  2. chocolatey rate limiting

    9 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Matt Massey supported this idea  · 

  3. API: Connect Contact to Asset

    2 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Matt Massey shared this idea  · 

  4. Allow performing actions on agents via API

    7 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Matt Massey supported this idea  · 

  5. Add the ability to email a Knowledgebase Article to user in TIcket and Device.

    11 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Matt Massey shared this idea  · 

  6. Adding Notes - Documentation

    78 votes

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    4 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Planned  ·  AdminRoy (RoyB, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Matt Massey supported this idea  · 

  7. A few more items in API

    9 votes

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    1 comment  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Matt Massey supported this idea  · 
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    Matt Massey commented  · 

    A few additions needed:
    1) Add "searchOptions.phone" to the customer API call. This would allow us to find a customer by phone number.
    2) Add "Folder Name" to Agents. You have a Folder ID, but that is worthless since there is no way to get the folder name.

  8. Better API Lookups

    15 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Matt Massey supported this idea  · 
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    Matt Massey commented  · 

    This is HUGE as we want to be able to integrate our phones with your system. If we could do an API search on a customer phone number then we could open that customer page when the phone rings.

  9. Mobile App Improvements

    682 votes

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    Planned  ·  35 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Matt Massey supported this idea  · 

  10. Improved Customized Dashboard

    1,510 votes

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    Under Review  ·  48 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Matt Massey supported this idea  · 

  11. Custom Fields Wishlist - Compiled from my ideas and others.

    5 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Matt Massey shared this idea  · 

  12. email pickup

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Matt Massey supported this idea  · 

  13. Email parsing

    1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Matt Massey shared this idea  · 

  14. Device columns

    73 votes

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    4 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Matt Massey supported this idea  · 

  15. Select ALL devices at once (not in parts/currently showing 20 of X-devices)

    56 votes

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    3 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Matt Massey supported this idea  · 

  16. SNMP: MIB import instead of manual OID typing

    991 votes

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    21 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Matt Massey supported this idea  · 

  17. Device filtering & listing size

    5 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Matt Massey supported this idea  · 

  18. Wallboard

    22 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Matt Massey supported this idea  · 

  19. Dashboard on a big screen in the office that anyone could see

    144 votes

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    10 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Matt Massey supported this idea  · 

  20. Ability to store script variables into device agent custom fields

    35 votes

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    5 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Matt Massey supported this idea  · 
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