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22 results found

  1. Multi-Site Support

    294 votes

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    Under Review  ·  13 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Thomas Kristoffersen supported this idea  · 

  2. Add Microsoft Defender integration

    344 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Thomas Kristoffersen supported this idea  · 

  3. Sophos Integration

    660 votes

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    Under Review  ·  27 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Thomas Kristoffersen supported this idea  · 

  4. Employee Onboarding/Offboarding Feature

    861 votes

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    Under Review  ·  6 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Thomas Kristoffersen supported this idea  · 

  5. Office 365 Integration

    1,566 votes

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    Under Review  ·  61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Thomas Kristoffersen supported this idea  · 

  6. Password protect the Atera agent from end-user uninstalls

    1,601 votes

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    28 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Thomas Kristoffersen supported this idea  · 

  7. Allow More White Label Options

    435 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Thomas Kristoffersen supported this idea  · 

  8. Put a ticket in a Hold queue

    11 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Thomas Kristoffersen shared this idea  · 

  9. Ticket Checklist

    295 votes

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    22 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Thomas Kristoffersen supported this idea  · 

  10. Free Dashboard Account

    912 votes

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    24 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Thomas Kristoffersen supported this idea  · 

  11. Schedule existing tickets

    172 votes

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    18 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Thomas Kristoffersen supported this idea  · 

  12. Assign multiple technicians to a ticket

    400 votes

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    15 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    We're excited to announce that we're exploring the development of a new feature focused on ticket queues and assigning technician groups in Atera.


    Your feedback will be invaluable as we shape this feature to meet your needs and preferences.


    If you'd like to provide input on this feature, please schedule some time for a call using the link below:

    Schedule a call

    Your insights and suggestions are essential to us as we continue to improve and innovate within Atera.


    All the best,

    Yakov

    Thomas Kristoffersen supported this idea  · 

  13. john@nsmit.biz

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Thomas Kristoffersen supported this idea  · 

  14. Timeout for monitoring

    4 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Thomas Kristoffersen supported this idea  · 

  15. "Warning" when resolving a ticket without adding time entry

    136 votes

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    11 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Thomas Kristoffersen supported this idea  · 

  16. Integration with UniFi Cloud

    974 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Thomas Kristoffersen supported this idea  · 

  17. Customize sent from address for emails

    62 votes

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    8 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Thomas Kristoffersen supported this idea  · 

  18. Install agent on Synology, QNAP or Raspberry Pi

    358 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Thomas Kristoffersen supported this idea  · 

  19. JumpCloud SSO Integration

    27 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Thomas Kristoffersen supported this idea  · 

  20. Apple detailed model

    8 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Thomas Kristoffersen supported this idea  · 
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