Settings and activity

22 results found

1. Multi-Site Support

   298 votes

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   13 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Thomas Kristoffersen supported this idea  ·  Dec 2, 2022

2. Add Microsoft Defender integration

   355 votes

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   3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Thomas Kristoffersen supported this idea  ·  Dec 2, 2022

3. Sophos Integration

   663 votes

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   27 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Thomas Kristoffersen supported this idea  ·  Dec 2, 2022

4. Employee Onboarding/Offboarding Feature

   867 votes

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   6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Thomas Kristoffersen supported this idea  ·  Dec 2, 2022

5. Office 365 Integration

   1,581 votes

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   61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Thomas Kristoffersen supported this idea  ·  Dec 2, 2022

6. Password protect the Atera agent from end-user uninstalls

   1,612 votes

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   29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Thomas Kristoffersen supported this idea  ·  Dec 2, 2022

7. Allow More White Label Options

   437 votes

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   3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Thomas Kristoffersen supported this idea  ·  Dec 2, 2022

8. Put a ticket in a Hold queue

   11 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Thomas Kristoffersen shared this idea  ·  Jun 14, 2022

9. Ticket Checklist

   302 votes

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   22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Thomas Kristoffersen supported this idea  ·  Jun 14, 2022

10. Free Dashboard Account

    943 votes

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    28 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Thomas Kristoffersen supported this idea  ·  Jan 27, 2022

11. Schedule existing tickets

    175 votes

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    19 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Thomas Kristoffersen supported this idea  ·  Jan 27, 2022

12. Assign multiple technicians to a ticket

    404 votes

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    15 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Thomas Kristoffersen supported this idea  ·  Jan 27, 2022

13. john@nsmit.biz

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Thomas Kristoffersen supported this idea  ·  Jan 12, 2022

14. Timeout for monitoring

    4 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Thomas Kristoffersen supported this idea  ·  Jan 12, 2022

15. "Warning" when resolving a ticket without adding time entry

    137 votes

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    11 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Thomas Kristoffersen supported this idea  ·  Jan 12, 2022

16. Integration with UniFi Cloud

    989 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Thomas Kristoffersen supported this idea  ·  Jan 12, 2022

17. Customize sent from address for emails

    62 votes

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    8 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Thomas Kristoffersen supported this idea  ·  Jan 12, 2022

18. Install agent on Synology, QNAP or Raspberry Pi

    367 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Thomas Kristoffersen supported this idea  ·  Jan 12, 2022

19. JumpCloud SSO Integration

    27 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Thomas Kristoffersen supported this idea  ·  Jan 12, 2022

20. Apple detailed model

    8 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Thomas Kristoffersen supported this idea  ·  Jan 12, 2022