Settings and activity

45 results found

1. Live screenshot of device to see user activity

   422 votes

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   9 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Konstantinos Nikoloudis supported this idea  ·  Nov 12, 2023

2. LAPTOP as a device type

   15 votes

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   1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Konstantinos Nikoloudis shared this idea  ·  Nov 12, 2023

3. Rename Device from

   12 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Konstantinos Nikoloudis supported this idea  ·  Nov 12, 2023

4. Agent Uninstall Not Removing Device From Portal

   15 votes

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   2 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Konstantinos Nikoloudis supported this idea  ·  Nov 12, 2023

5. Warranty Information Collection

   520 votes

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   9 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Konstantinos Nikoloudis supported this idea  ·  Nov 12, 2023

6. Integration with UniFi Cloud

   986 votes

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   24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Konstantinos Nikoloudis supported this idea  ·  Nov 12, 2023

7. Integration with Direct messages systems

   843 votes

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   62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Konstantinos Nikoloudis supported this idea  ·  Nov 12, 2023

8. Employee Onboarding/Offboarding Feature

   867 votes

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   6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Konstantinos Nikoloudis supported this idea  ·  Nov 12, 2023

9. Dark Mode

   1,888 votes

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   117 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   
   

   Best regards,

   The Atera Team

   
   

   Konstantinos Nikoloudis supported this idea  ·  Nov 12, 2023

10. Documentation Management

    1,252 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Konstantinos Nikoloudis supported this idea  ·  Nov 12, 2023

11. Office 365 Integration

    1,579 votes

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    61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Konstantinos Nikoloudis supported this idea  ·  Nov 12, 2023

12. Password protect the Atera agent from end-user uninstalls

    1,611 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Konstantinos Nikoloudis supported this idea  ·  Nov 12, 2023

13. Mobile Device Management

    2,297 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    
    

    Best regards,

    The Atera Team

    
    

    Konstantinos Nikoloudis supported this idea  ·  Nov 12, 2023

14. Remind Users to Leave Teir Devices On at Night On Patch Day

    8 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Konstantinos Nikoloudis supported this idea  ·  Nov 12, 2023

15. Alert Tickets

    35 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Konstantinos Nikoloudis commented  ·  Nov 11, 2023  ·  Edit…  ·  Delete…

    instead of Quick Connect, Manage will be more useful in my opinion.

    Save Submitting...
    Konstantinos Nikoloudis supported this idea  ·  Nov 11, 2023

16. When reviewing alerts and opening a ticket from an alert, device that originally caused the alert not automatically adding to newly ticket.

    4 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Konstantinos Nikoloudis supported this idea  ·  Nov 11, 2023

17. Reply to tickets via email

    98 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Konstantinos Nikoloudis supported this idea  ·  Nov 11, 2023

18. Automatically close tickets upon resolved alerts

    81 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Konstantinos Nikoloudis supported this idea  ·  Nov 11, 2023

19. Print a Ticket

    127 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Konstantinos Nikoloudis supported this idea  ·  Nov 11, 2023

20. Edit Ticket Notes

    249 votes

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    26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Konstantinos Nikoloudis supported this idea  ·  Nov 11, 2023