Settings and activity

44 results found

1. Live screenshot of device to see user activity

   444 votes

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   10 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Konstantinos Nikoloudis supported this idea  ·  Nov 12, 2023

2. LAPTOP as a device type

   15 votes

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   2 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Konstantinos Nikoloudis shared this idea  ·  Nov 12, 2023

3. Rename Device from

   12 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Konstantinos Nikoloudis supported this idea  ·  Nov 12, 2023

4. Agent Uninstall Not Removing Device From Portal

   15 votes

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   2 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Konstantinos Nikoloudis supported this idea  ·  Nov 12, 2023

5. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

   822 votes

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   41 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Konstantinos Nikoloudis supported this idea  ·  Nov 12, 2023

6. Integration with UniFi Cloud

   1,008 votes

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   24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Konstantinos Nikoloudis supported this idea  ·  Nov 12, 2023

7. Integration with Direct messages systems

   856 votes

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   62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Konstantinos Nikoloudis supported this idea  ·  Nov 12, 2023

8. Employee Onboarding/Offboarding Feature

   884 votes

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   7 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Konstantinos Nikoloudis supported this idea  ·  Nov 12, 2023

9. Dark Mode

   1,945 votes

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   127 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Future Consideration  ·  Gil Givoni responded

   Hi,

   Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   Best regards,

   The Atera Team

   Konstantinos Nikoloudis supported this idea  ·  Nov 12, 2023

10. Documentation Management

    1,263 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Konstantinos Nikoloudis supported this idea  ·  Nov 12, 2023

11. Office 365 Integration

    1,595 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Konstantinos Nikoloudis supported this idea  ·  Nov 12, 2023

12. Password protect the Atera agent from end-user uninstalls

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    1,651 votes

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    31 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Konstantinos Nikoloudis supported this idea  ·  Nov 12, 2023

13. Mobile Device Management

    2,321 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

    Konstantinos Nikoloudis supported this idea  ·  Nov 12, 2023

14. Remind Users to Leave Teir Devices On at Night On Patch Day

    8 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Konstantinos Nikoloudis supported this idea  ·  Nov 12, 2023

15. Advanced IP Address Info (consolidated)

    175 votes

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    16 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Konstantinos Nikoloudis supported this idea  ·  Nov 11, 2023

16. Automatically close Alert tickets when resolved

    218 votes

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    17 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Konstantinos Nikoloudis commented  ·  Nov 11, 2023  ·  Edit…  ·  Delete…

    instead of Quick Connect, Manage will be more useful in my opinion.

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    Konstantinos Nikoloudis supported this idea  ·  Nov 11, 2023

17. When reviewing alerts and opening a ticket from an alert, device that originally caused the alert not automatically adding to newly ticket.

    5 votes

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    1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Konstantinos Nikoloudis supported this idea  ·  Nov 11, 2023

18. Reply to tickets via email

    100 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Konstantinos Nikoloudis supported this idea  ·  Nov 11, 2023

19. Edit Ticket Notes

    305 votes

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    43 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Konstantinos Nikoloudis supported this idea  ·  Nov 11, 2023

20. Improve adding Manual Time Entries

    228 votes

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    59 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Konstantinos Nikoloudis supported this idea  ·  Nov 11, 2023