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  1. 75 votes

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    Daniel Bruno Neacsu supported this idea  · 
  2. 5 votes

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    Daniel Bruno Neacsu supported this idea  · 
  3. 9 votes

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    Daniel Bruno Neacsu supported this idea  · 
  4. 3 votes

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    Daniel Bruno Neacsu supported this idea  · 
  5. 22 votes

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    Daniel Bruno Neacsu supported this idea  · 
  6. 11 votes

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    Daniel Bruno Neacsu supported this idea  · 
  7. 7 votes

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    Daniel Bruno Neacsu supported this idea  · 
  8. 40 votes

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    Daniel Bruno Neacsu supported this idea  · 
  9. 25 votes

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    Daniel Bruno Neacsu supported this idea  · 
  10. 344 votes

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    Daniel Bruno Neacsu commented  · 

    Agent menu should be highly customizable, so MSPs can display there whatever they want/need.
    Add an option "send email to support", because platform already supports custom email, and that is the fastest and simplest way to open a ticket. The ticket should contain username, device name, etc.

    Daniel Bruno Neacsu supported this idea  · 
  11. 875 votes

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    Daniel Bruno Neacsu supported this idea  · 
  12. 749 votes

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    Daniel Bruno Neacsu supported this idea  · 
  13. 1,037 votes

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    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Daniel Bruno Neacsu supported this idea  · 
  14. 1,002 votes

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    Daniel Bruno Neacsu supported this idea  · 
  15. 1,491 votes

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    Daniel Bruno Neacsu supported this idea  · 
  16. 1,619 votes

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    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Daniel Bruno Neacsu supported this idea  · 
  17. 1,568 votes

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    Daniel Bruno Neacsu supported this idea  · 
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