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71 results found

  1. Ubiquiti Integration

    847 votes

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    6 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Yoann Lousberg supported this idea  · 

  2. Multiple Ticket Boards

    19 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Yoann Lousberg supported this idea  · 

  3. Software History In Software Inventory

    21 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Yoann Lousberg supported this idea  · 

  4. Software Inventory needs to show accurate information

    41 votes

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    2 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Yoann Lousberg supported this idea  · 

  5. Print agent software inventory

    23 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Yoann Lousberg supported this idea  · 

  6. Software Inventory Report - Device Name

    10 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Yoann Lousberg supported this idea  · 

  7. Email Alerting Improvements

    5 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Yoann Lousberg supported this idea  · 

  8. Costumize Alert Emails

    16 votes

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    1 comment  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Yoann Lousberg supported this idea  · 

  9. SentinelOne Integration

    427 votes

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    Under Review  ·  28 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Yoann Lousberg supported this idea  · 

  10. SMS

    10 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Yoann Lousberg supported this idea  · 

  11. sms alert

    14 votes

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    2 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Yoann Lousberg supported this idea  · 

  12. Allow for customization of columns on ticketing screen

    290 votes

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    39 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Yoann Lousberg supported this idea  · 
    An error occurred while saving the comment
    Yoann Lousberg commented  · 

    Any custom fields should be usable directly on the main ticket page without opening the ticket itself.
    For example, we have a "category" custom field that includes different teams (IT, Telecom, Admin, Dev,...) and always have to enter the ticket to link the right team with a ticket.

  13. Lock or freeze the ticket buttons at top of the ticket window.

    7 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Yoann Lousberg supported this idea  · 

  14. Search bar enhancements

    285 votes

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    Planned  ·  16 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Yoann Lousberg supported this idea  · 

  15. Search - Custom fields

    52 votes

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    2 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Yoann Lousberg supported this idea  · 

  16. Filter Tickets by Last Modified

    5 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Yoann Lousberg supported this idea  · 

  17. Assign multiple technicians to a ticket

    385 votes

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    14 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    We're excited to announce that we're exploring the development of a new feature focused on ticket queues and assigning technician groups in Atera.


    Your feedback will be invaluable as we shape this feature to meet your needs and preferences.


    If you'd like to provide input on this feature, please schedule some time for a call using the link below:

    Schedule a call

    Your insights and suggestions are essential to us as we continue to improve and innovate within Atera.


    All the best,

    Yakov

    Yoann Lousberg supported this idea  · 

  18. Default Number of tickets displayed

    5 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Yoann Lousberg supported this idea  · 

  19. Bring back the scroll bar

    6 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Yoann Lousberg supported this idea  · 

  20. Choose number of devices to view per page

    169 votes

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    6 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Yoann Lousberg supported this idea  · 
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