Settings and activity

67 results found

1. Multiple Ticket Boards

   21 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Yoann Lousberg supported this idea  ·  Oct 6, 2023

2. Software History In Software Inventory

   26 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Yoann Lousberg supported this idea  ·  Jun 8, 2022

3. Bulk On-Demand Software Inventory update / Software Inventory needs to show accurate information

   73 votes

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   14 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We have consolidated similar ideas into this thread: http://atera.uservoice.com/forums/936306/suggestions/44003652

   
   

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   Yoann Lousberg supported this idea  ·  Jun 8, 2022

4. Print agent software inventory

   25 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Yoann Lousberg supported this idea  ·  Jun 8, 2022

5. Email Alerting Improvements

   5 votes

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   0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Yoann Lousberg supported this idea  ·  Jun 7, 2022

6. Costumize Alert Emails

   19 votes

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   2 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Yoann Lousberg supported this idea  ·  Jun 7, 2022

7. SentinelOne Integration

   453 votes

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   31 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Yoann Lousberg supported this idea  ·  Jun 7, 2022

8. Text Message (SMS) Alerts

   43 votes

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   9 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Yoann Lousberg supported this idea  ·  Jun 7, 2022

9. Allow for customization of columns on ticketing screen

   355 votes

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   43 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Yoann Lousberg supported this idea  ·  Jun 7, 2022
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   Yoann Lousberg commented  ·  Jun 7, 2022  ·  Edit…  ·  Delete…

   Any custom fields should be usable directly on the main ticket page without opening the ticket itself.
   For example, we have a "category" custom field that includes different teams (IT, Telecom, Admin, Dev,...) and always have to enter the ticket to link the right team with a ticket.

   Save Submitting...

10. Lock or freeze the ticket buttons at top of the ticket window.

    7 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Yoann Lousberg supported this idea  ·  Jun 7, 2022

11. Search bar enhancements

    300 votes

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    18 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal. We're honing the search engine (backend).

    You can also follow this in our Pubic Roadmap.

    Best regards,

    The Atera Team

    
    

    Yoann Lousberg supported this idea  ·  Jun 7, 2022

12. Search - Custom fields

    59 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Yoann Lousberg supported this idea  ·  Jun 7, 2022

13. Filter Tickets by Last Modified

    6 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Yoann Lousberg supported this idea  ·  Jun 7, 2022

14. Assign multiple technicians to a ticket

    411 votes

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    16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Yoann Lousberg supported this idea  ·  Jun 7, 2022

15. Default Number of tickets displayed

    6 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Yoann Lousberg supported this idea  ·  Jun 7, 2022

16. Bring back the scroll bar

    6 votes

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    1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Yoann Lousberg supported this idea  ·  Jun 7, 2022

17. Choose number of devices to view per page

    174 votes

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    6 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Yoann Lousberg supported this idea  ·  Jun 7, 2022

18. Automatically assign threshold profile based on operating systems/device type

    16 votes

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    2 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Yoann Lousberg supported this idea  ·  Mar 21, 2022

19. Complex rules for alerts generation

    179 votes

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    9 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Yoann Lousberg supported this idea  ·  Jan 3, 2022

20. Alert when a device has not been rebooted from X days

    26 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Yoann Lousberg shared this idea  ·  Jan 3, 2022