Settings and activity

461 results found

1. Assign multiple technicians to a ticket

   415 votes

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   16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   John Dutoit supported this idea  ·  Dec 16, 2021

2. Customize emails for alerts

   62 votes

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   4 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Dec 16, 2021

3. Sonicwall integration

   52 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Dec 16, 2021

4. Mobile App Improvements

   752 votes

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   41 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Dec 16, 2021
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   John Dutoit commented  ·  Dec 16, 2021  ·  Edit…  ·  Delete…

   Please also provide for the mobile application:
   be able to change the customer ticket
   be able to assign a machine directly when creating the ticket not just to a contact
   be able to change the "type" of telephone call, not just the number of the mobile device, examples: 3CX, PBX)as in e-mails when we let a number list of choices be pressed for a long time

   And Open the contact and have access to detailed information, for example choose another phone number

   thanks in advance

   Save Submitting...

5. Alert statuses and repetitive reminders

   75 votes

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   0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Dec 16, 2021

6. Include network mapping

   110 votes

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   4 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Dec 16, 2021

7. Manage Acronis backups from within Atera

   115 votes

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   0 comments  ·  Ideas and Feedback » Acronis  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Dec 16, 2021

8. Active Directory Devices sync

   209 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Dec 16, 2021

9. Ability to purchase just 1 license for Network Discovery

   171 votes

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   8 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Dec 16, 2021

10. Choose number of devices to view per page

    175 votes

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    6 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Dec 16, 2021

11. customer report

    135 votes

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    9 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Dec 16, 2021

12. Devices Tab

    102 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Dec 16, 2021

13. Add a report for the last 10 users to log on to a machine and the login time

    75 votes

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    3 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Dec 16, 2021

14. White label agent name

    165 votes

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    8 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Dec 16, 2021

15. Monitored Agent "addon" for Synology

    222 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Dec 16, 2021

16. Server and VM Monitoring and Managemen for AD

    325 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Dec 16, 2021

17. Password History

    134 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Dec 16, 2021

18. Remote Connection Report

    163 votes

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    14 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Dec 16, 2021

19. Veeam Backup Integration

    564 votes

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    20 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Veeam integration is planned.

    Thank you for helping us improve Atera!

    John Dutoit supported this idea  ·  Dec 16, 2021

20. RAID Monitoring for servers

    382 votes

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    15 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Dec 16, 2021