Settings and activity

472 results found

1. PING - Expanded Graph and RTT

   12 votes

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   2 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Dec 16, 2021

2. Cancel network discovery DC scan

   10 votes

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   0 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Dec 16, 2021

3. Approve scripts before executing

   35 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Dec 16, 2021

4. Ticket Checklist

   308 votes

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   22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   John Dutoit supported this idea  ·  Dec 16, 2021

5. Overall improvement of Patch Management

   337 votes

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   Planned  ·  13 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Dec 16, 2021

6. Software Inventory needs to show accurate information

   43 votes

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   3 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Dec 16, 2021

7. add an option/button to send / resend a user's customer portal to the user

   50 votes

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   3 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Dec 16, 2021

8. Customer Contact

   77 votes

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   5 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Dec 16, 2021

9. Schedule existing tickets

   175 votes

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   19 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Dec 16, 2021

10. View password without reviling it.

    50 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Dec 16, 2021

11. Custom Fields per client

    49 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Dec 16, 2021

12. Assign multiple technicians to a ticket

    407 votes

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    16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Dec 16, 2021

13. Customize emails for alerts

    61 votes

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    3 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Dec 16, 2021

14. Sonicwall integration

    52 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Dec 16, 2021

15. Mobile App Improvements

    746 votes

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    Planned  ·  40 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Dec 16, 2021
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    John Dutoit commented  ·  Dec 16, 2021  ·  Edit…  ·  Delete…

    Please also provide for the mobile application:
    be able to change the customer ticket
    be able to assign a machine directly when creating the ticket not just to a contact
    be able to change the "type" of telephone call, not just the number of the mobile device, examples: 3CX, PBX)as in e-mails when we let a number list of choices be pressed for a long time

    And Open the contact and have access to detailed information, for example choose another phone number

    thanks in advance

    Save Submitting...

16. Alert statuses and repetitive reminders

    75 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Dec 16, 2021

17. Include network mapping

    110 votes

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    4 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Dec 16, 2021

18. Manage Acronis backups from within Atera

    112 votes

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    0 comments  ·  Ideas and Feedback » Acronis  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Dec 16, 2021

19. Active Directory Devices sync

    208 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Dec 16, 2021

20. Ability to purchase just 1 license for Network Discovery

    169 votes

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    8 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Dec 16, 2021