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531 results found

  1. Tickets reordering

    29 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    John Dutoit supported this idea  · 

  2. Add spell check in ticket input

    71 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    John Dutoit supported this idea  · 

  3. Activity Status "Awaiting on customer reply" should stop the SLA as well

    107 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    John Dutoit supported this idea  · 

  4. Save Ticket View Mobile App

    11 votes

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    1 comment  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    John Dutoit supported this idea  · 

  5. GPS tracking for tickets on Mobile App

    8 votes

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    1 comment  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    John Dutoit supported this idea  · 

  6. Chat feature from the mobile app.

    70 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    John Dutoit supported this idea  · 

  7. Native Android Biometric Login instead of reliance on browser

    13 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    John Dutoit supported this idea  · 

  8. knowledge

    35 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    John Dutoit supported this idea  · 

  9. customise message sent after customer signs.

    7 votes

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    1 comment  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    John Dutoit supported this idea  · 

  10. Mobile App: Start/Stop/Restart Windows Services on a device

    19 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    John Dutoit supported this idea  · 

  11. Mobile App ticket assignment

    12 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    John Dutoit supported this idea  · 

  12. Add a product or expense to a ticket in the mobile app

    10 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    John Dutoit supported this idea  · 

  13. Alert Page Swipe to Resolve

    11 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    John Dutoit supported this idea  · 

  14. Show customer attachments in mobile app

    3 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    John Dutoit supported this idea  · 

  15. Ability to attach photos to cases on Mobile app

    20 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    John Dutoit supported this idea  · 

  16. Notes in app

    7 votes

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    1 comment  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    John Dutoit supported this idea  · 

  17. wake on lan in Mobile App

    16 votes

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    1 comment  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    John Dutoit supported this idea  · 

  18. link to a ticket on mobile opens the app rather than web page

    12 votes

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    Planned  ·  0 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    John Dutoit supported this idea  · 

  19. On-site check-in and Customer sign-off upon completion.

    4 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    John Dutoit supported this idea  · 

  20. Filters for alert categories in mobile app

    2 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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