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  1. 88 votes

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    Peninsula Computer Solutions Ltd. commented  · 

    It is really unfortunate that this is taking so long. Our team have now been forced to look at other RMM software systems that already include this feature and are willing to match or beat the Atera billing model of per technican. I cannot mention two of the names but the competition is matching and beating the Atera pricing.

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    Peninsula Computer Solutions Ltd. commented  · 

    This also needs to be Fast Tracked. This has been under review since October of 2021. It seems adding new addin's and other features is taking priority. This and uninstallation protection is forcing us to review other RMM packages, most of which nearly all provide this feature. Thanks

    Peninsula Computer Solutions Ltd. supported this idea  · 
  2. 162 votes

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    Peninsula Computer Solutions Ltd. commented  · 

    It is really unfortunate that this is taking so long. Our team have now been forced to look at other RMM software systems that already include this feature and are willing to match or beat the Atera billing model of per technican. I cannot mention two of the names but the competition is matching and beating the Atera pricing.

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    Peninsula Computer Solutions Ltd. commented  · 

    We have used several other RMM products and they all offer in house branding, this would be a definite plus for both MSP's and In house IT departments!

    Peninsula Computer Solutions Ltd. supported this idea  · 
  3. 1,486 votes

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    Peninsula Computer Solutions Ltd. supported this idea  · 
  4. 148 votes

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    Peninsula Computer Solutions Ltd. supported this idea  · 
  5. 137 votes

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    Peninsula Computer Solutions Ltd. supported this idea  · 
  6. 235 votes

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    Peninsula Computer Solutions Ltd. supported this idea  · 
  7. 1,888 votes

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    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.


    Best regards,

    The Atera Team


    Peninsula Computer Solutions Ltd. supported this idea  · 
  8. 740 votes

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    Peninsula Computer Solutions Ltd. supported this idea  · 
  9. 1,030 votes

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    Peninsula Computer Solutions Ltd. supported this idea  · 
  10. 2,297 votes

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    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.



    Best regards,

    The Atera Team


    Peninsula Computer Solutions Ltd. supported this idea  · 
  11. 133 votes

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    Peninsula Computer Solutions Ltd. supported this idea  · 
  12. 167 votes

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    Peninsula Computer Solutions Ltd. supported this idea  · 
  13. 88 votes

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    Peninsula Computer Solutions Ltd. supported this idea  · 
  14. 1,611 votes

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    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

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    Peninsula Computer Solutions Ltd. commented  · 

    This needs to be fast tracked to eliminate the constant re-installs of the agent. Nearly all other RMM products do this along with white label branding and installation protection of the agent and files. Not having this feature has lead us to look into other RMM packages.

    Peninsula Computer Solutions Ltd. supported this idea  · 
  15. 437 votes

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    Peninsula Computer Solutions Ltd. supported this idea  · 
  16. 172 votes

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    Peninsula Computer Solutions Ltd. supported this idea  · 
  17. 14 votes

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    Peninsula Computer Solutions Ltd. supported this idea  · 
  18. 7 votes

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    Peninsula Computer Solutions Ltd. supported this idea  · 
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