Settings and activity

28 results found

1. hudu

   20 votes

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   3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Daryl Dawes shared this idea  ·  Feb 17, 2022

2. Mass alert suspension for up to 48 hours

   20 votes

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   3 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Daryl Dawes supported this idea  ·  Feb 17, 2022

3. Alert statuses and repetitive reminders

   75 votes

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   0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Daryl Dawes supported this idea  ·  Feb 17, 2022

4. RAID Monitoring for servers

   381 votes

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   15 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Daryl Dawes supported this idea  ·  Feb 17, 2022

5. Option to Edit and Organize OIDs

   7 votes

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   1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Daryl Dawes supported this idea  ·  Feb 17, 2022

6. Network Discovery: Security Audit

   974 votes

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   19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Daryl Dawes supported this idea  ·  Feb 17, 2022

7. Add a additional arguments to SNMP monitored OIDs

   2 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Daryl Dawes supported this idea  ·  Feb 17, 2022

8. Set description for returned value in snmp

   24 votes

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   2 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Daryl Dawes supported this idea  ·  Feb 17, 2022

9. Improve SNMP module (consolidated)

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   178 votes

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   59 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Daryl Dawes supported this idea  ·  Feb 17, 2022

10. SNMP: MIB import instead of manual OID typing

    1,037 votes

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    28 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Daryl Dawes supported this idea  ·  Feb 17, 2022

11. Display entire ticket conversation in email template

    47 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Daryl Dawes supported this idea  ·  Feb 17, 2022

12. Wallboard

    28 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Daryl Dawes supported this idea  ·  Feb 11, 2022

13. Choose number of devices to view per page

    174 votes

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    6 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Daryl Dawes supported this idea  ·  Feb 11, 2022

14. Merge Agents

    172 votes

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    6 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Daryl Dawes supported this idea  ·  Feb 11, 2022

15. Include the Agent Name in the Title for Browser Tab

    34 votes

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    6 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Daryl Dawes supported this idea  ·  Feb 11, 2022

16. Revamped Helpdesk Agent

    343 votes

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    57 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Daryl Dawes supported this idea  ·  Feb 11, 2022
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    Daryl Dawes commented  ·  Sep 17, 2021  ·  Edit…  ·  Delete…

    * Quick logging of ticket from the agent without getting taken to the portal. The ability to add a screen shot during the quick logging would be a bonus.
    * A menu item on the agent which provides commonly used information about the device/user (I.e. Device Name, Current IP, Current Username, Time logged in, etc).

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17. Ability to split out email into a new ticket

    38 votes

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    2 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Daryl Dawes shared this idea  ·  Nov 15, 2021

18. Chat availability hours

    79 votes

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    1 comment  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Daryl Dawes supported this idea  ·  Nov 15, 2021

19. contract

    10 votes

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    2 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Daryl Dawes shared this idea  ·  Sep 17, 2021

20. Office 365 Integration

    1,589 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Daryl Dawes commented  ·  Sep 17, 2021  ·  Edit…  ·  Delete…

    +1 for sync'ing users from O365 into a customer as contacts. Managing contacts manually is a PITA.

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