Settings and activity
28 results found
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18 votes
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Daryl Dawes supported this idea ·
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38 votes
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79 votes
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10 votes
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1,572 votes
An error occurred while saving the comment Daryl Dawes commented
+1 for sync'ing users from O365 into a customer as contacts. Managing contacts manually is a PITA.
* Quick logging of ticket from the agent without getting taken to the portal. The ability to add a screen shot during the quick logging would be a bonus.
* A menu item on the agent which provides commonly used information about the device/user (I.e. Device Name, Current IP, Current Username, Time logged in, etc).