Settings and activity

27 results found

1. hudu

   20 votes

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   3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Daryl Dawes shared this idea  ·  Feb 17, 2022

2. Mass alert suspension for up to 48 hours

   20 votes

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   3 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Daryl Dawes supported this idea  ·  Feb 17, 2022

3. Alert statuses and repetitive reminders

   75 votes

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   0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Daryl Dawes supported this idea  ·  Feb 17, 2022

4. RAID Monitoring for servers

   382 votes

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   15 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Daryl Dawes supported this idea  ·  Feb 17, 2022

5. Option to Edit and Organize OIDs

   7 votes

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   1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Daryl Dawes supported this idea  ·  Feb 17, 2022

6. Network Discovery: Security Audit

   978 votes

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   19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Daryl Dawes supported this idea  ·  Feb 17, 2022

7. Add a additional arguments to SNMP monitored OIDs

   2 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Daryl Dawes supported this idea  ·  Feb 17, 2022

8. Set description for returned value in snmp

   24 votes

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   2 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Daryl Dawes supported this idea  ·  Feb 17, 2022

9. Improve SNMP module (consolidated)

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   186 votes

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   60 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Daryl Dawes supported this idea  ·  Feb 17, 2022

10. Display entire ticket conversation in email template

    47 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Daryl Dawes supported this idea  ·  Feb 17, 2022

11. Wallboard

    28 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Daryl Dawes supported this idea  ·  Feb 11, 2022

12. Choose number of devices to view per page

    175 votes

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    6 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Daryl Dawes supported this idea  ·  Feb 11, 2022

13. Merge Agents

    172 votes

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    6 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Daryl Dawes supported this idea  ·  Feb 11, 2022

14. Include the Agent Name in the Title for Browser Tab

    35 votes

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    7 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Daryl Dawes supported this idea  ·  Feb 11, 2022

15. Revamped Helpdesk Agent

    346 votes

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    57 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Daryl Dawes supported this idea  ·  Feb 11, 2022
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    Daryl Dawes commented  ·  Sep 17, 2021  ·  Edit…  ·  Delete…

    * Quick logging of ticket from the agent without getting taken to the portal. The ability to add a screen shot during the quick logging would be a bonus.
    * A menu item on the agent which provides commonly used information about the device/user (I.e. Device Name, Current IP, Current Username, Time logged in, etc).

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16. Ability to split out email into a new ticket

    38 votes

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    2 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Daryl Dawes shared this idea  ·  Nov 15, 2021

17. Chat availability hours

    79 votes

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    1 comment  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Daryl Dawes supported this idea  ·  Nov 15, 2021

18. contract

    11 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Daryl Dawes shared this idea  ·  Sep 17, 2021

19. Office 365 Integration

    1,593 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Daryl Dawes commented  ·  Sep 17, 2021  ·  Edit…  ·  Delete…

    +1 for sync'ing users from O365 into a customer as contacts. Managing contacts manually is a PITA.

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20. White label agent name

    165 votes

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    8 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Daryl Dawes supported this idea  ·  Sep 17, 2021