Settings and activity
31 results found
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14 votes
Daryl Dawes
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17 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Daryl Dawes
supported this idea
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69 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Daryl Dawes
supported this idea
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357 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Daryl Dawes
supported this idea
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7 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Daryl Dawes
supported this idea
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923 votesDaryl Dawes
supported this idea
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2 votesDaryl Dawes
supported this idea
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17 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Daryl Dawes
supported this idea
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25 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Daryl Dawes
supported this idea
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991 votes
Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!
Daryl Dawes
supported this idea
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57 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
An error occurred while saving the comment Daryl Dawes
supported this idea
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40 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Daryl Dawes
supported this idea
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22 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Daryl Dawes
supported this idea
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163 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Daryl Dawes
supported this idea
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154 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Daryl Dawes
supported this idea
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27 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Daryl Dawes
supported this idea
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5 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Daryl Dawes
supported this idea
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329 votesDaryl Dawes
supported this idea
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An error occurred while saving the comment Daryl Dawes
commented
* Quick logging of ticket from the agent without getting taken to the portal. The ability to add a screen shot during the quick logging would be a bonus.
* A menu item on the agent which provides commonly used information about the device/user (I.e. Device Name, Current IP, Current Username, Time logged in, etc). -
32 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Daryl Dawes
shared this idea
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76 votesDaryl Dawes
supported this idea
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From what I can see, this would be a very simple fix by Atera adding the ticket number to the subject line. I see the notice for a new ticket going out without the ticket number and when its responded to, the system doesn't recognise it as a response and creates a new ticket.
This is a very frustrating issue.